Principal Associate, HR Operations

Discover Financial
Bengaluru
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 10+ yearsEducation: bachelorsSkills: ["Attention to detail","Operational discipline","Continuous improvement","Cross-functional collaboration","Data-driven mindset"]

Own and continuously improve HR operations processes across the associate lifecycle, ensuring clarity, consistency, and compliance. Identify process gaps and implement improvements through cross-functional partnership with HR Ops, Payroll, HRBP, and TA. Create and maintain SOPs, manuals, process maps, and support audits and risk reviews. Use data to maintain HR system accuracy, drive change management, and enable scalable HR program and project execution for global expansion.

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FursaFursa
Discover Financial
Discover Financial
1 day ago

Principal Associate, HR Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own and continuously improve HR operations processes across the associate lifecycle, ensuring clarity, consistency, and compliance. Identify process gaps and implement improvements through cross-functional partnership with HR Ops, Payroll, HRBP, and TA. Create and maintain SOPs, manuals, process maps, and support audits and risk reviews. Use data to maintain HR system accuracy, drive change management, and enable scalable HR program and project execution for global expansion.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Sr. Manager level

Key Responsibilities

  • •Document, maintain, and recommend HR operational processes to ensure clarity, consistency, and compliance across the associate lifecycle.
  • •Identify process gaps and inconsistencies; propose and implement improvements through stakeholder partnership.
  • •Collaborate with cross-functional global teams (HR Ops, Payroll, HRBP, TA) to ensure integrated workflows and systems.
  • •Create, own, and update Standard Operating Procedures (SOPs), manuals, HR process maps, and policies.
  • •Ensure HR documentation completeness and compliance for audits and risk reviews, and maintain data accuracy across HR systems.

Key Requirements

  • •Bachelor’s degree.
  • •10+ years of experience in HR Operations and service delivery with a focus on process optimization.
  • •10+ years total experience in Human Resources.
  • •Experience with process documentation and HR systems tools.
  • •Proficient in Google Workspace and Microsoft Office.
Experience:10+ years
Education:Bachelor's
Skills:Attention to detailOperational disciplineContinuous improvementCross-functional collaborationData-driven mindset
Certifications:Professional Human Resources CertificationProject Management Professional Certification
Tech Stack:WorkdaySalesforceGoogle WorkspaceMicrosoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn