Service Coordinator

Trane Technologies
Memphis
Workplace: HybridFull timeUSD 38,285 - 53,655Function: Executive & General ManagementExperience: 1+ yearsSkills: ["Customer service","Organization","Multitasking","Prioritization","Attention to detail"]

Coordinate and dispatch HVAC service resources, including scheduling personnel, materials, subcontractors, and equipment to execute service agreements and repair work. Partner daily with Project Managers and field technician supervisors to prioritize jobs, maintain customer satisfaction, and route concerns. Generate work orders and project paperwork, review documentation, and produce reports while coordinating with parts and acquisition teams to keep work within financial standards.

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Trane Technologies
Trane Technologies
2 days ago

Service Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Coordinate and dispatch HVAC service resources, including scheduling personnel, materials, subcontractors, and equipment to execute service agreements and repair work. Partner daily with Project Managers and field technician supervisors to prioritize jobs, maintain customer satisfaction, and route concerns. Generate work orders and project paperwork, review documentation, and produce reports while coordinating with parts and acquisition teams to keep work within financial standards.
Location: Memphis
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Coordinate service resources by dispatching and assigning team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability.
  • •Communicate with Project Managers and HVAC field technician supervisors to assign and dispatch controls and HVAC technicians.
  • •Maintain customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
  • •Generate work orders, review project paperwork, forward paperwork to Project Administrators, and generate various reports.

Pay and Benefits

Salary: USD 38,285 - 53,655
Perks:Health InsuranceFertility Coverage401k MatchTuition AssistancePaid Leave

Key Requirements

  • •Certificate/degree from a college or technical school with 1 year of related experience/training, or 3 years of related experience/training with a HS Diploma/GED.
  • •Must have excellent customer service skills and be comfortable and effective on the phone.
  • •Organized with the ability to multi-task and prioritize daily interruptions in a fast-paced environment.
  • •Strong attention to detail.
  • •Knowledge of Word, Excel, Outlook, and Windows; flexibility to work overtime/weekends as required.
Experience:1+ years
Skills:Customer serviceOrganizationMultitaskingPrioritizationAttention to detail
Tech Stack:WordExcelOutlookWindowsEnergy Management SystemsHVAC SystemsTemperature Controls

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn