Security Engineer, Incident Response

Twilio
United Kingdom, Ireland
Workplace: RemoteFull timeFunction: CybersecuritySkills: ["Communication","Mentorship","Influencing","Cross-collaboration","Relationship building"]

Lead technical response to security events and incidents across Twilio’s global infrastructure, services, and applications. Own the incident lifecycle end to end—triage, containment, remediation, and post-incident betterments—while building scalable security response processes. Create runbooks and standard operating procedures, support on-call and RCAs, and collaborate across R&D to improve threat mitigation and reliability. Use SIEM/SOAR and AI to enhance detections and automate manual response work.

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FursaFursa
Twilio
Twilio
1 month ago

Security Engineer, Incident Response

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead technical response to security events and incidents across Twilio’s global infrastructure, services, and applications. Own the incident lifecycle end to end—triage, containment, remediation, and post-incident betterments—while building scalable security response processes. Create runbooks and standard operating procedures, support on-call and RCAs, and collaborate across R&D to improve threat mitigation and reliability. Use SIEM/SOAR and AI to enhance detections and automate manual response work.
Location: United Kingdom, Ireland
Workplace: Remote
Employment Type: Full time
Job Function: Cybersecurity
Seniority: Mid level

Key Responsibilities

  • •Lead and support responses to security events and incidents across Twilio’s global infrastructure, services, and applications.
  • •Document incidents and projects, and create runbooks/SOPs to share knowledge across teams.
  • •Investigate and address challenges across a broad spectrum of threat actors and activity.
  • •Drive security and reliability betterments based on lessons learned from security events and incidents.
  • •Own the incident lifecycle, respond to incidents, participate in on-call rotation, and contribute to RCAs.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceTime OffParental LeaveWellness StipendRetirement Savings

Key Requirements

  • •3+ years of security incident response experience in a production-cloud environment.
  • •Subject-matter expertise in security issues and technologies.
  • •Ability to use AI for complex security incident response with high-fidelity detections.
  • •Advanced knowledge of service-oriented architectures and cloud security tools/technologies.
  • •Experience with SIEM and SOAR platforms, including extending SIEM and automating security processes.
Experience:Cloud securityIncident response
Skills:CommunicationMentorshipInfluencingCross-collaborationRelationship building
Languages:English
Tech Stack:AIGenAILLMSIEMSOARAWSGCPCloudService-oriented architectures

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn