AI Solutions Engineer Specialist /Manager (Tokyo - Higashi Nakano, JP)

Zurich Insurance
Tokyo
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Leadership","Stakeholder management","Knowledge sharing"]

Lead the AI Platform & Engineering team to drive operations modernization and automation using LLM/generative AI and agentic AI. Identify challenges across insurance operations (underwriting, policy administration, damage services, back office) and plan and execute AI-enabled process improvements. Define reference architectures and standards for LLM apps (RAG, prompt management, API integrations, logging/audit), and establish quality, safety, and compliance governance. Partner with data science, IT, and business teams to create and implement AI use cases.

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FursaFursa
Zurich Insurance
Zurich Insurance
13 hours ago

AI Solutions Engineer Specialist /Manager (Tokyo - Higashi Nakano, JP)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead the AI Platform & Engineering team to drive operations modernization and automation using LLM/generative AI and agentic AI. Identify challenges across insurance operations (underwriting, policy administration, damage services, back office) and plan and execute AI-enabled process improvements. Define reference architectures and standards for LLM apps (RAG, prompt management, API integrations, logging/audit), and establish quality, safety, and compliance governance. Partner with data science, IT, and business teams to create and implement AI use cases.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead the AI Platform & Engineering team to enhance and automate operations using LLM/generative AI and agentic AI.
  • •Assess issues in insurance operations and plan and implement AI-driven process improvements.
  • •Set up LLM/generative AI application architecture, standards, and governance for safe and efficient deployment and operations.
  • •Create and operate governance frameworks for the quality, safety, and compliance of LLM outputs.
  • •Lead end-to-end delivery from PoC to production, coordinating requirements, scope, progress, and risk; report and propose to business leadership and management.

Pay and Benefits

Perks:Health InsurancePensionEapParental LeavePaid Leave

Key Requirements

  • •5+ years of practical experience in AI solution development, data science, or software/cloud engineering (preferred).
  • •Practical experience designing and implementing operational automation and AI-enabled use cases.
  • •Practical experience designing, building, or operating applications or data platforms on Azure or AWS (preferred 3+ years).
  • •Experience leading projects or managing teams, including coordinating multiple stakeholders.
  • •Basic understanding of RAG, prompt engineering, and API integrations.
Experience:5+ yearsAIInsuranceData scienceCloudGenerative AI
Skills:LeadershipStakeholder managementKnowledge sharing
Languages:JapaneseEnglish
Tech Stack:LLMGenerative AIAgentic AIRAGPrompt engineeringAPI integrationLoggingAuditAzureAWSLINEDigital toolsMachine learning

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn