Systems Engineer

Visa
Singapore
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 3+ yearsEducation: bachelorsSkills: ["Customer service","Independent judgment","Problem isolation & resolution","Communication","Collaboration"]

Manage endpoint systems that connect clients globally to VisaNet, covering the full endpoint lifecycle from installation and maintenance to disconnection. Coordinate endpoint projects with clients, vendors, and internal teams, providing technical advice, documentation, and support to meet service expectations. Automate delivery using Generative AI tools, create implementation scripts, perform Linux-based installation remotely, and ensure deployments comply with Visa security guidelines and ITIL/ServiceNow change and incident processes.

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FursaFursa
Visa
Visa
6 days ago

Systems Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Manage endpoint systems that connect clients globally to VisaNet, covering the full endpoint lifecycle from installation and maintenance to disconnection. Coordinate endpoint projects with clients, vendors, and internal teams, providing technical advice, documentation, and support to meet service expectations. Automate delivery using Generative AI tools, create implementation scripts, perform Linux-based installation remotely, and ensure deployments comply with Visa security guidelines and ITIL/ServiceNow change and incident processes.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Provide project management, technical advice, and support to client institutions and processors to exceed customer expectations.
  • •Coordinate tasks with proper documentation and updates throughout endpoint projects.
  • •Use Generative AI tools to automate and improve day-to-day delivery efficiency.
  • •Create implementation scripts for vendor field engineers and support installation/activation activities.
  • •Participate in on-call rotation, support system issues off-hours, and ensure incidents/changes follow ITIL and ServiceNow rules while meeting Visa security guidelines.

Key Requirements

  • •Bachelor's degree OR 3+ years of relevant work experience.
  • •1 year of IT operations and delivery experience (or fresh grads with strong interview results).
  • •Experience with Linux system administrative tasks.
  • •Foundational project management skills.
  • •ITIL Foundation certification.
Experience:3+ years
Education:Bachelor's
Skills:Customer serviceIndependent judgmentProblem isolation & resolutionCommunicationCollaboration
Certifications:ITIL Foundation
Tech Stack:LinuxGenerative AIMicrosoft 365 CopilotClaude CodeCodexHTMLXMLJSONXSLTSSLIPSECServiceNowITILCMDBBASE IIChange Management

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
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