Solutions Architect

Mesh
Europe
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Relationship building","Troubleshooting","Time management","Technical consulting"]

Own post-sales customer implementations end-to-end, guiding customers from signed contract to live and scaling. Serve as the technical expert on Mesh APIs and SDKs, designing implementation strategies, mentoring customer engineering teams, and troubleshooting integration issues. Build analytics, documentation, and infrastructure playbooks that accelerate time to value, optimizing customer workflows with tools such as Gong, Datadog, and Amplitude while staying current on crypto/fintech trends.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Mesh
Mesh
1 week ago

Solutions Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own post-sales customer implementations end-to-end, guiding customers from signed contract to live and scaling. Serve as the technical expert on Mesh APIs and SDKs, designing implementation strategies, mentoring customer engineering teams, and troubleshooting integration issues. Build analytics, documentation, and infrastructure playbooks that accelerate time to value, optimizing customer workflows with tools such as Gong, Datadog, and Amplitude while staying current on crypto/fintech trends.
Location: Europe
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive fast, successful customer implementations and adoption as a trusted solutions consultant
  • •Design and deliver post-sales solutions across analytics, processes, documentation, and infrastructure to accelerate time to value
  • •Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts
  • •Optimize workflows and customer experience using tools such as Gong, Pylon, Kapa, Datadog, and Amplitude
  • •Triage and resolve technical issues across customers and internal teams; create playbooks and implementation guides
Travel: Low travel

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning BudgetRemote WorkEquity

Key Requirements

  • •Bachelor’s degree in Computer Science, Data, or equivalent hands-on experience
  • •3+ years in solutions engineering, solutions architecture, technical project management, or support engineering, ideally leading implementations
  • •Hands-on experience designing, using, and troubleshooting APIs and integrations
  • •Strong communication skills to build trusted relationships with customers and cross-functional partners
  • •Experience with crypto/fintech (blockchain, digital assets, and regulatory considerations)
Experience:3+ yearsCryptoFintech
Education:Bachelor's in Computer Science, Data
Skills:CommunicationRelationship buildingTroubleshootingTime managementTechnical consulting
Tech Stack:APIsSDKsAPI managementDocumentationGongPylonKapaDatadogAmplitudeAI self-serviceAI/automationAnalytics

Company Brief

Mesh
Provides AI-powered tools and infrastructure to help teams extract insights from organizational data, build workflows, and automate knowledge work across business functions.
Industry: AI & Machine Learning
Website