Aon

1 month ago

London Market Digital Business Partner

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior, business-facing role shaping, enabling and embedding digital change across broking operations within Aon's Global Broking Centre. Acts as the bridge between operational reality and digital delivery, owning requirements for assigned platforms, translating pain points into pragmatic design, and ensuring BAU alignment with the GBC Operating Model. Collaborates with operations and technology to drive adoption and continuous improvement.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Act as the primary business owner for requirements across assigned digital platforms.
•Translate operational pain points and opportunities into clear, pragmatic digital design inputs.
•Balance structured requirements with insight-led shaping, prioritisation and simplification.
•Ensure technology solutions reflect how work actually happens in broking and operations.
•Embedded BAU partnership: operate as a visible, credible partner within BAU operations and understand broking, CSD, invoicing and downstream processes.

Key Requirements

•Strong experience in insurance operations and/or broking, ideally within the London Market.
•Proven track record in business-led digital, process or operating model change.
•Ability to translate business needs into clear, pragmatic digital design and delivery input.
•Credibility operating with senior stakeholders in complex, matrixed environments.
•Excellent communication skills and sound judgement when balancing competing priorities.

Experience:InsuranceBrokingLondon Market

Skills:CommunicationStakeholder managementCollaborationInfluencingProblem-solving

Languages:English

Tech Stack:ABCoPGRIDSDPXPACTWhitespacePPLAI tooling

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon