TikTok Shop - Strategy & Operations Manager, Merchant Growth

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical skills","Stakeholder management","Communication","Cross-functional collaboration","Proactive ownership"]

Own TikTok Shop merchant growth by developing and executing strategies for merchant onboarding, performance, and long-term success. Identify operational challenges across the merchant ecosystem and design initiatives to improve merchant performance and platform supply. Partner with operations, product, and industry teams to turn strategy into scalable programs, using product tools and merchant performance data to spot growth opportunities and continuously refine plans.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Strategy & Operations Manager, Merchant Growth

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Own TikTok Shop merchant growth by developing and executing strategies for merchant onboarding, performance, and long-term success. Identify operational challenges across the merchant ecosystem and design initiatives to improve merchant performance and platform supply. Partner with operations, product, and industry teams to turn strategy into scalable programs, using product tools and merchant performance data to spot growth opportunities and continuously refine plans.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Develop and implement strategies to support merchant onboarding, growth, and long-term success on TikTok Shop.
  • •Identify opportunities and operational challenges in the merchant ecosystem and design structured initiatives to improve merchant performance and platform supply.
  • •Partner with industry, operations, and product teams to translate strategic initiatives into scalable programs for frontline execution.
  • •Use product capabilities and platform tools to build scalable solutions that improve merchant enablement and operational efficiency.
  • •Analyze merchant performance data and ecosystem trends to identify growth opportunities and continuously refine merchant strategies.

Key Requirements

  • •Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field.
  • •5+ years of experience in e-commerce strategy, marketplace operations, merchant operations, or related fields.
  • •Experience collaborating with cross-functional teams such as operations, product, or merchant success teams.
  • •Strong analytical skills to use data to identify business opportunities and inform strategy development.
Experience:5+ yearsE-commerceMarketplaceMerchant operations
Education:Bachelor's in Business, Economics, Marketing, Data Science, or a related field
Skills:Analytical skillsStakeholder managementCommunicationCross-functional collaborationProactive ownership

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn