Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeUSD 19.5 - 30 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Relationship building","Problem-solving","Adaptability","Customer focus"]

Coordinate equipment rentals at a Grand Junction facility by guiding inbound leads through the rental process and building strong relationships with contractors and construction company principals. Maintain customer satisfaction by promptly handling inquiries, requests, complaints, and updates on new offerings. Develop sales strategies to grow market share and improve the customer experience, leveraging EquipmentShare’s proprietary T3 technology to keep equipment information current and matched to customer needs.

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EquipmentShare
EquipmentShare
10 hours ago

Rental Coordinator

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Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate equipment rentals at a Grand Junction facility by guiding inbound leads through the rental process and building strong relationships with contractors and construction company principals. Maintain customer satisfaction by promptly handling inquiries, requests, complaints, and updates on new offerings. Develop sales strategies to grow market share and improve the customer experience, leveraging EquipmentShare’s proprietary T3 technology to keep equipment information current and matched to customer needs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process.
  • •Build relationships with contractors and construction company principals; educate customers on how EquipmentShare helps save money, make money, and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and keep customers updated on new or additional ways to improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Salary: USD 19.5 - 30 hourly
Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kTool ReimbursementGym MembershipVolunteer Time

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Ability to adapt to a fast-paced, growing company and stay continuously educated on products and services.
  • •Strong listening skills and commitment to solving customers’ problems.
Education:High School
Skills:CommunicationRelationship buildingProblem-solvingAdaptabilityCustomer focus
Languages:English
Tech Stack:Proprietary T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn