IT Support Technician

Global Payments
Singapore
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 3-5 yearsSkills: ["Communication","Analytical skills","Prioritization","Independent work","Problem-solving"]

Provide reliable end-user technology support for hardware, software, and connectivity issues to keep employees productive and secure. You’ll diagnose and resolve technical problems, deploy and maintain devices and tools for smooth onboarding and day-to-day work, and manage IT asset information to improve governance and visibility. Collaborating with a global IT team, you’ll also help optimize support processes and service quality in a scalable IT environment.

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FursaFursa
Global Payments
Global Payments
1 month ago

IT Support Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 39 days agoStatus: Live

Job Summary

Provide reliable end-user technology support for hardware, software, and connectivity issues to keep employees productive and secure. You’ll diagnose and resolve technical problems, deploy and maintain devices and tools for smooth onboarding and day-to-day work, and manage IT asset information to improve governance and visibility. Collaborating with a global IT team, you’ll also help optimize support processes and service quality in a scalable IT environment.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Resolve hardware, software, and connectivity issues to help colleagues stay productive.
  • •Identify, diagnose, and resolve technical issues to reduce downtime and improve service performance.
  • •Deploy, configure, and maintain technology solutions that support onboarding and day-to-day operations.
  • •Maintain accurate IT asset management practices for compliance, lifecycle planning, and investment visibility.
  • •Use technical expertise to optimize support processes and improve service quality in an efficient IT environment.
Travel: Low travel

Key Requirements

  • •3-5 years of hands-on end-user technical support experience in a corporate environment.
  • •Expertise installing, configuring, troubleshooting, and maintaining Windows and Mac operating systems.
  • •Administer Active Directory and manage user access for secure, efficient operations.
  • •Troubleshoot Microsoft cloud services, Google Workspace, and enterprise productivity tools.
  • •Strong analytical, communication, and prioritization skills with the ability to work independently and manage competing demands.
Experience:3-5 yearsCorporate IT supportEnterprise productivity toolsRegulated industry
Skills:CommunicationAnalytical skillsPrioritizationIndependent workProblem-solving
Tech Stack:WindowsMacActive DirectoryMicrosoft cloud servicesGoogle Workspace

Company Brief

Global Payments
Global Payments provides payment technology and software solutions for merchants, issuers, and partners worldwide, enabling electronic payments, omni-channel commerce, and value-added services across industries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Atlanta, United States
Founded: 2001
WebsiteLinkedIn