Customer Data Portfolio Project Mgr

Yum! Brands
Irvine
Workplace: HybridFull timeUSD 98,400 - 115,800 annuallyFunction: Communications, PR & CommunityExperience: 4+ yearsEducation: bachelorsSkills: ["Leadership","Collaboration","Communication","Analytical thinking","Process improvement"]

Own portfolio operations for Customer Data Intelligence & Solutions across Customer Data, CRM, Analytics, and related digital workstreams. Coordinate intake, roadmap visibility, prioritization readiness, dependency tracking, and delivery commitments. Maintain Jira/Confluence portfolio structure and drive clear, executive-ready communications on risks, blockers, decisions, and escalations while partnering with cross-functional teams across lifecycle, loyalty, digital product, data, analytics, technology, and external partners.

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Yum! Brands
Yum! Brands
4 days ago

Customer Data Portfolio Project Mgr

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Last checked: 21 hours agoStatus: Live

Job Summary

Own portfolio operations for Customer Data Intelligence & Solutions across Customer Data, CRM, Analytics, and related digital workstreams. Coordinate intake, roadmap visibility, prioritization readiness, dependency tracking, and delivery commitments. Maintain Jira/Confluence portfolio structure and drive clear, executive-ready communications on risks, blockers, decisions, and escalations while partnering with cross-functional teams across lifecycle, loyalty, digital product, data, analytics, technology, and external partners.
Location: Irvine
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Facilitate recurring portfolio cadences across Customer Data, CRM, Analytics, and related digital workstreams, including roadmap reviews, intake discussions, dependency tracking, and follow-up.
  • •Coordinate portfolio intake and prioritize readiness by documenting new requests, tying work to business objectives, and preparing for capacity and sequencing discussions.
  • •Enable portfolio execution by partnering with the Customer Data Strategy & Journey Lead and cross-functional teams across customer identity, profiles, attributes/signals, audience readiness, segmentation, data quality/latency, and activation enablement.
  • •Maintain CRM/MarTech/Analytics roadmap visibility, tracking dependencies, timelines, readiness needs, and impacted teams.
  • •Maintain Jira/Confluence portfolio structure and deliver executive-ready communications (status reports, dashboards, risk logs, decision trackers, and escalation summaries).

Pay and Benefits

Salary: USD 98,400 - 115,800 annually
Perks:Childcare401kHealth InsuranceDentalLearning BudgetParental Leave

Key Requirements

  • •Bachelor’s degree in Business, Information Systems, or related field, or equivalent experience.
  • •4+ years of experience in project or program management within CRM, marketing technology, or digital/MarTech.
  • •Proficiency with Jira and Confluence and strong understanding of agile methodologies; PMP certification is preferred.
  • •Demonstrated ability to develop processes or tools that improve team efficiency, capacity measurement, and project prioritization.
  • •Proven ability to lead direct and virtual teams; experience managing vendor relationships and building strategic partnerships is a plus.
Experience:4+ yearsCRMMarketing technologyMarTechDigitalAgile
Education:Bachelor's in Business, Information Systems (or related field)
Skills:LeadershipCollaborationCommunicationAnalytical thinkingProcess improvement
Certifications:PMP
Tech Stack:JiraConfluence

Company Brief

Yum! Brands
Yum! Brands is a global quick-service restaurant company that develops, franchises and operates KFC, Pizza Hut, Taco Bell and Habit Burger & Grill, serving tens of thousands of restaurants across more than 150 countries with digital and franchise-led growth strategies.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Louisville, United States
Founded: 1997
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Glassdoor: 3.7
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