Operations Manager

Feld Entertainment
United States
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Leadership","Organizational skills","Interpersonal skills","Professionalism","Communication","Problem-solving","Report writing","Attention to detail"]

Lead hiring, onboarding, and training for Tour Coordinators and Athletic Trainers, and provide ongoing support through documented policies, operating procedures, and regular team meetings. Oversee coordination between Corporate Office departments and touring personnel on immigration, transportation, accommodations, workers’ compensation, and injury/OSHA-related documentation. Manage tour logistics, contracts, training and show planning calendars, and support PR/promotional activities for touring productions.

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Feld Entertainment
Feld Entertainment
1 day ago

Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead hiring, onboarding, and training for Tour Coordinators and Athletic Trainers, and provide ongoing support through documented policies, operating procedures, and regular team meetings. Oversee coordination between Corporate Office departments and touring personnel on immigration, transportation, accommodations, workers’ compensation, and injury/OSHA-related documentation. Manage tour logistics, contracts, training and show planning calendars, and support PR/promotional activities for touring productions.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Hire, onboard, and train Tour Coordinators; hire and onboard Athletic Trainers, coordinating their training with the Head Athletic Trainer and providing continued support.
  • •Provide leadership and administrative oversight of Tour Coordinators and Athletic Trainers by maintaining training documents, operating policies, and holding regularly scheduled team meetings.
  • •Act as liaison between Corporate Office departments and touring personnel for immigration efforts, personnel transportation, group hotel accommodations, public relations, and human resources; oversee visa efforts for show visits.
  • •Coordinate logistics for tour operations and show support, including housing, contractor/vendor payments and per diem, calendar/schedule maintenance, and transportation coordination.
  • •Maintain and distribute tour planning calendars and show staffing updates; coordinate travel arrangements for creative team members and independent contractors; manage contracts and reimbursements.
Travel: High travel

Key Requirements

  • •Responsible for hiring, onboarding, and training Tour Coordinators, Athletic Trainers, and Tour Office Coordinators.
  • •Create and maintain training documents and operating policies; conduct regular meetings to provide direction, support, feedback, and resolve issues.
  • •Serve as liaison for corporate immigration efforts for touring shows, including oversight of visa acquisition for corporate personnel visiting shows.
  • •Coordinate workers’ compensation/injury statistics and OSHA Logs with relevant corporate personnel.
  • •Must have a valid driver’s license and passport and be willing to travel internationally and domestically as needed.
Experience:TouringTravelPublic relationsPromotional events
Skills:LeadershipOrganizational skillsInterpersonal skillsProfessionalismCommunicationProblem-solvingReport writingAttention to detail
Licenses:Driver’s licensePassport
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft OutlookOSHA LogsWorkers CompensationFMLA

Company Brief

Feld Entertainment
Produces and promotes large-scale live family entertainment touring shows, including Monster Jam, Disney On Ice (under license), and other arena and stadium events, delivering ticketed live experiences worldwide.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Palmetto, United States
Founded: 1967
WebsiteLinkedIn