Customer Experience Banker - Semmes, AL

Serve walk-in customers as a financial concierge, building and retaining both consumer and business relationships. Identify customers’ financial goals and needs, recommend appropriate deposit and banking products and services, and process transactions accurately while balancing daily. Resolve issues, educate customers on deposit products, and use a disciplined sales and follow-up approach, including outbound calling and partner referrals, while complying with operational, risk, security, and regulatory policies.