Deliveroo

3 weeks ago

Partner Onboarding Specialist (H/F) - CDD (6 mois)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Support the Merchant Sales onboarding process by acting as a partner point of contact from document review through administrative account follow-up. Perform KYC-B, compliance, and due diligence checks, keep partner data accurate in internal systems and CRM, and surface any missing information or compliance risks. Prepare reports and support audit requests while collaborating closely with Sales, Operations, and Compliance to continuously improve partner onboarding experience.

Location: Paris

Workplace: Onsite

Employment Type: Full time · 6 months

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Support Merchant Sales with onboarding activities, daily operations, and administrative tasks to ensure smooth partner integration.
•Review merchant documents and perform KYC-B, compliance, and due diligence checks to meet regulatory and internal policy requirements.
•Serve as the partner contact throughout onboarding by guiding document requirements and answering questions.
•Maintain accurate and up-to-date partner data in internal systems and CRM, ensuring information quality.
•Identify and escalate compliance risks, prepare reports, and contribute to audit requests while working with Sales, Operations, and Compliance.

Key Requirements

•First experience in Sales Support, operational support, sales administration, customer service, onboarding, compliance, or a similar role.
•Fluent in French and comfortable in English (written and spoken).
•Highly organized and rigorous, able to manage multiple priorities in a dynamic environment.
•Comfortable collaborating with multiple teams while also working autonomously.
•Comfortable with Google Suite and Excel, with strong communication skills and strong customer service orientation.

Skills:OrganizationRigorCommunicationCustomer serviceCollaborationAutonomyMulti-priority management

Languages:FrenchEnglish

Tech Stack:ExcelGoogle SuiteSalesforceHubSpotCRM

Company Brief

Deliveroo

Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Deliveroo

3 weeks ago

Partner Onboarding Specialist (H/F) - CDD (6 mois)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Onsite

Employment Type: Full time · 6 months

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Support Merchant Sales with onboarding activities, daily operations, and administrative tasks to ensure smooth partner integration.
•Review merchant documents and perform KYC-B, compliance, and due diligence checks to meet regulatory and internal policy requirements.
•Serve as the partner contact throughout onboarding by guiding document requirements and answering questions.
•Maintain accurate and up-to-date partner data in internal systems and CRM, ensuring information quality.
•Identify and escalate compliance risks, prepare reports, and contribute to audit requests while working with Sales, Operations, and Compliance.

Key Requirements

•First experience in Sales Support, operational support, sales administration, customer service, onboarding, compliance, or a similar role.
•Fluent in French and comfortable in English (written and spoken).
•Highly organized and rigorous, able to manage multiple priorities in a dynamic environment.
•Comfortable collaborating with multiple teams while also working autonomously.
•Comfortable with Google Suite and Excel, with strong communication skills and strong customer service orientation.

Skills:OrganizationRigorCommunicationCustomer serviceCollaborationAutonomyMulti-priority management

Languages:FrenchEnglish

Tech Stack:ExcelGoogle SuiteSalesforceHubSpotCRM

Company Brief

Deliveroo

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor