COACH-店铺主管-无锡万象城

Tapestry
China
Workplace: OnsiteFull timeFunction: OtherSkills: ["Leadership","Collaboration","Customer focus","Recruiting","Conflict resolution"]

Lead the store team on the sales floor to achieve sales targets and deliver exceptional customer experiences as a brand ambassador for Coach. Implement company initiatives and drive store performance by analyzing sales data, trends, and KPIs, while mentoring the team on clienteling to build long-term relationships. Support recruiting, interviewing, training, performance evaluation, and provide HR/conflict-resolution support when leadership is absent, while enforcing policies and procedures.

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FursaFursa
Tapestry
Tapestry
2 days ago

COACH-店铺主管-无锡万象城

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead the store team on the sales floor to achieve sales targets and deliver exceptional customer experiences as a brand ambassador for Coach. Implement company initiatives and drive store performance by analyzing sales data, trends, and KPIs, while mentoring the team on clienteling to build long-term relationships. Support recruiting, interviewing, training, performance evaluation, and provide HR/conflict-resolution support when leadership is absent, while enforcing policies and procedures.
Location: China
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a brand ambassador representing Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full store operations.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and KPIs.
  • •Support recruiting, interviewing, training, feedback, and accountability for individual and business goals, and enforce company/store policies and procedures.

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Recruit, interview, evaluate performance, and provide high-level training as needed.
  • •Analyze sales data and trends, recommend improvements to store performance, and develop the team to enhance customer experience.
  • •Support HR needs and conflict resolution for the team and in-district customers when leadership team is absent.
Experience:Retail
Skills:LeadershipCollaborationCustomer focusRecruitingConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor