Customer Development Officer Suzhou SUS Sub-branch (Suzhou, JS, CN, 215011)

HSBC
Suzhou
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales skills","Objection handling","Working under pressure","Interpersonal communication","Customer service orientation"]

Drive Premier Acquisition by implementing customer growth strategies and acquiring new-to-bank customers through central or self-generated leads. Provide high-quality service to high-value personal clients, completing simple retail sales where needed and meeting customer satisfaction standards. Build strong working relationships across relevant business areas (e.g., wealth management and marketing) and develop customer needs into HSBC customer relationships while delivering consistent customer service.

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FursaFursa
HSBC
HSBC
20 hours ago

Customer Development Officer Suzhou SUS Sub-branch (Suzhou, JS, CN, 215011)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Drive Premier Acquisition by implementing customer growth strategies and acquiring new-to-bank customers through central or self-generated leads. Provide high-quality service to high-value personal clients, completing simple retail sales where needed and meeting customer satisfaction standards. Build strong working relationships across relevant business areas (e.g., wealth management and marketing) and develop customer needs into HSBC customer relationships while delivering consistent customer service.
Location: Suzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Implement Premier Acquisition strategies successfully.
  • •Acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service for high-value personal clients and meet retail sales indicators.
  • •Develop strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Deliver high-standard customer service to meet customer satisfaction.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum of one year of proven and progressive experience in financial services and/or retail sales (or equivalent).
  • •Sound knowledge of deposits, WEM products, and mortgage products.
  • •Knowledge of changing laws/regulations, consumer trends, competitor offerings, and economic/foreign currency market trends.
  • •Strong presentation, sales, objection-handling skills, and the ability to work under pressure.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSales skillsObjection handlingWorking under pressureInterpersonal communicationCustomer service orientation
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn