Client Advisor - Munich Perusastrasse (Munich, , DE)

Burberry
Munich
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Relationship-building","Customer-first mindset","Teamwork","Adaptability","Ownership"]

Deliver exceptional, personalised client experiences and build lasting relationships as a brand ambassador. Provide expert product guidance, story-telling, and tailored recommendations to maximise sales and grow repeat business. Maintain visual merchandising standards and an inspiring store environment, while accurately processing transactions and after-sales requests. Support store operations including stock management, compliance, and health and safety to drive commercial excellence.

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FursaFursa
Burberry
Burberry
2 days ago

Client Advisor - Munich Perusastrasse (Munich, , DE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Deliver exceptional, personalised client experiences and build lasting relationships as a brand ambassador. Provide expert product guidance, story-telling, and tailored recommendations to maximise sales and grow repeat business. Maintain visual merchandising standards and an inspiring store environment, while accurately processing transactions and after-sales requests. Support store operations including stock management, compliance, and health and safety to drive commercial excellence.
Location: Munich
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Deliver an elevated, personalised client experience aligned with Burberry’s heritage and values.
  • •Build and nurture a client book, developing lasting relationships and repeat business.
  • •Maximise sales opportunities through expert product storytelling and tailored recommendations.
  • •Support visual merchandising standards and keep the store environment inspiring and well presented.
  • •Process transactions, customer enquiries, and after-sales requests accurately while supporting stock management, operational excellence, compliance, and health and safety.

Key Requirements

  • •Proven experience delivering exceptional customer service in luxury, premium retail, or a client-focused environment.
  • •Fluent German and strong English skills to engage confidently with a diverse client base.
  • •Strong communication and relationship-building skills with a customer-first mindset.
  • •Passion for luxury fashion, craftsmanship, and delivering personalised client experiences.
  • •Comfort working collaboratively in a team while taking ownership of individual goals in a fast-paced environment.
Skills:CommunicationRelationship-buildingCustomer-first mindsetTeamworkAdaptabilityOwnership
Languages:GermanEnglish

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn