Systems Engineer

Fortinet
Dominican Republic
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Customer-facing technical support","Technical troubleshooting","Cross-functional collaboration","Communication"]

Support the sales organization across pre-sales, sales calls, and post-sales in a defined territory as the main technical resource. Qualify technical sales leads, answer customer questions on features and integration, and act as the lead technical contact for accounts after purchase. Work closely with technical support and engineering to elevate and resolve customer technical issues, and assist with post-sales training.

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FursaFursa
Fortinet
Fortinet
1 day ago

Systems Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support the sales organization across pre-sales, sales calls, and post-sales in a defined territory as the main technical resource. Qualify technical sales leads, answer customer questions on features and integration, and act as the lead technical contact for accounts after purchase. Work closely with technical support and engineering to elevate and resolve customer technical issues, and assist with post-sales training.
Location: Dominican Republic
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Assist in qualifying sales leads from a technical standpoint.
  • •Serve as the main technical resource during sales calls, answering and educating customers on features, specifications, functionality, and integration.
  • •Be conversant with networking applications and solutions.
  • •Act as the lead technical contact for identified accounts after sales and work with technical support and engineering to answer, elevate, and resolve technical issues.
  • •Provide post-sales training assistance to identified customers.

Key Requirements

  • •Field sales experience.
  • •Experience providing technical/pre-sales support as a sales or systems engineer.
  • •Experience administering LAN/WAN/Internet services.
  • •Experience with wireless technologies, including deploying, supporting, and conducting site surveys.
  • •Knowledge of networking fundamentals and wireless authentication/encryption technologies, with relevant certifications (CCIE, CISSP).
Education:Bachelor's
Skills:Customer-facing technical supportTechnical troubleshootingCross-functional collaborationCommunication
Certifications:CCIECISSP
Tech Stack:LANWANInternetWirelessDNSNFSSMTPHTTPTCP/IPRoutingSwitchingVPNNetwork SecurityIntrusion DetectionAnti VirusRADIUSPKIIKECertificatesL2TP

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn