Engagement Delivery Senior Manager

Lead enterprise customer engagements for Professional Services, overseeing complex implementation projects and driving successful outcomes. Serve as the primary customer interface while managing project governance, plans, timelines, budgets, and risk/issue resolution. Build and motivate project teams, ensure adherence to Salesforce methodology and gates, and facilitate requirements gathering and User Acceptance Testing. Use Agile and analytical, technical skills to remove obstacles and extend the Salesforce footprint.