Programs Operations Lead, Growth Levers

Airbnb
San Francisco
Workplace: HybridFull timeUSD 156,000 - 193,000 annuallyFunction: Business OperationsSkills: ["Cross-functional orchestration","Operating discipline","Written communication","Prioritization","Bias to action"]

Own the operating system that turns Airbnb’s growth levers into a coordinated, on-time portfolio of campaigns across markets. Consolidate incentives, host-funded promotions, engagement/CRM, partnerships, and merchandising into one roadmap and source of truth, running intake, sequencing, RACI, launch governance, budgeting, reporting cadence (WBR, exec updates), and cross-functional syncs so regional and central teams stay aligned at scale.

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FursaFursa
Airbnb
Airbnb
5 hours ago

Programs Operations Lead, Growth Levers

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own the operating system that turns Airbnb’s growth levers into a coordinated, on-time portfolio of campaigns across markets. Consolidate incentives, host-funded promotions, engagement/CRM, partnerships, and merchandising into one roadmap and source of truth, running intake, sequencing, RACI, launch governance, budgeting, reporting cadence (WBR, exec updates), and cross-functional syncs so regional and central teams stay aligned at scale.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Consolidate all growth-lever campaigns into one cross-lever roadmap and source of truth across regions.
  • •Build and run the levers operating system: cadence, launch readiness, RACI, and surfacing resourcing gaps early.
  • •Set up change intake and sequencing with clear prioritization, approval, and conflict resolution when campaigns overlap.
  • •Translate budget into an executable plan by tracking committed vs. available spend and updating roadmaps as funding decisions change.
  • •Run reporting and governance rhythms (WBR, weekly leadership reports, monthly newsletters, roadmap syncs) and ensure continuity during peak seasons or leadership absences.

Pay and Benefits

Salary: USD 156,000 - 193,000 annually

Key Requirements

  • •12+ years in program management, business operations, or marketing/GTM operations orchestrating growth, marketing, or commercial programs across multiple markets.
  • •Proven experience building an operating system or central coordination capability (intake, prioritization, RACI, cadence, governance) from scratch and scaling it across teams and geographies.
  • •Strong cross-functional orchestration in a heavily matrixed organization across product, growth marketing, merchandising, finance, and regional/country operations.
  • •Operating discipline in managing cross-workstream roadmaps, change intake/sequencing, conflict resolution, launch management, and executive reporting.
  • •Budget-to-execution fluency and analytical fluency partnering with analytics and finance; SQL familiarity is a plus.
Experience:MarketplacesE-commerceConsumer-tech
Skills:Cross-functional orchestrationOperating disciplineWritten communicationPrioritizationBias to action
Languages:English
Tech Stack:SQL

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn