Sr. Manager IT Business Systems

Entrust
United States
Workplace: OnsiteFull timeUSD 135,718 - 199,053 annuallyFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Communication","Problem-solving","Stakeholder management","Customer orientation","Attention to detail"]

Lead a team of Business Systems Analysts to deliver IT capabilities for Customer Operations and Service organizations. Own Oracle E-Business Suite modules and integrations, provide Level 3 enterprise system support, and drive solution architectures across multiple projects. Partner with business leaders to align priorities and resources, manage vendor relationships, and ensure performance metrics and client satisfaction through escalation processes and on-going systems support.

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FursaFursa
Entrust
Entrust
2 days ago

Sr. Manager IT Business Systems

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead a team of Business Systems Analysts to deliver IT capabilities for Customer Operations and Service organizations. Own Oracle E-Business Suite modules and integrations, provide Level 3 enterprise system support, and drive solution architectures across multiple projects. Partner with business leaders to align priorities and resources, manage vendor relationships, and ensure performance metrics and client satisfaction through escalation processes and on-going systems support.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Sr. Manager level

Key Responsibilities

  • •Develop and manage budgets, schedules, and performance standards while tracking team accountability to objectives.
  • •Lead Business Systems Analysts through hiring, work planning, performance management, and people development.
  • •Manage Oracle E-Business Suite modules and integrations, including Order Management, Pricing, Asset Tracking, and Service solution architecture.
  • •Provide ongoing systems support and Level 3 support, including internal/external escalation processes.
  • •Collaborate with business stakeholders to align priorities and resources, influence vendor roadmaps, and identify performance metrics to ensure client satisfaction.
Travel: Low travel

Pay and Benefits

Salary: USD 135,718 - 199,053 annually
Perks:Health InsuranceVisionDental401kLife InsuranceDisability InsurancePaid LeaveParental LeaveGym Membership

Key Requirements

  • •B.S. degree in Computer Science, Information Systems, Business, or related field.
  • •5+ years of Business Analyst experience working in Oracle ERP and designing global solutions.
  • •5+ years of hands-on experience in Oracle Order Management, Advanced Pricing, Installed Base, and Service Contracts modules.
  • •2+ years of supervisory experience and managing IT projects.
  • •Experience with Agile and Waterfall software development processes, plus strong written/verbal communication and attention to detail.
Experience:Oracle ERPEnterprise systemsGlobal solutions
Education:Bachelor's
Skills:CommunicationProblem-solvingStakeholder managementCustomer orientationAttention to detail
Tech Stack:Oracle E-Business SuiteOracle Order ManagementAdvanced PricingInstalled BaseService ContractsOracle Field ServiceSQLPL/SQLAgileWaterfall

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Entrust
Provides identity, authentication, and secure transaction solutions including public key infrastructure (PKI), digital certificates, encryption, and secure issuance for payments, mobile, and enterprise environments to protect digital identities and critical communications.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Minneapolis, United States
Founded: 1994
WebsiteLinkedIn