Client Security & Fraud Prevention Analyst I
Hong Kong
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Analytical problem-solving","Attention to detail","Communication","Interpersonal skills","Documentation","Ability to build rapport","Ability to learn and adapt","Maintain composure"]Establish and improve security and fraud controls to protect client information and assets. Conduct English/Mandarin/Cantonese video and verbal verification for KYC and fraud investigations, validate government IDs, perform outreach to fraud victims, and guide clients through 2FA setup. Maintain detailed documentation of interactions, identify fraud patterns, and collaborate with case managers to strengthen countermeasures in a regulated financial environment.
