Campus

2 weeks ago

Student Success Coach

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Coach a caseload of 50–75 students through their two-year education journey at Campus, providing proactive phone, text, and chat outreach and regular 1:1 video/phone check-ins. Help students plan courses, manage time, and handle academic and personal challenges with empathy and clear accountability. Track progress using dashboards, complete student forms and documentation, and collaborate with Admissions and Onboarding to ensure smooth handoffs.

Location: Atlanta

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage a caseload of 50–75 students throughout their Campus journey.
•Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable.
•Coach students through personal, academic, and motivational challenges while maintaining empathy and clear expectations.
•Break down goals into actionable next steps and support time management and coursework progress.
•Track progress using dashboards and complete forms (e.g., deferrals, withdrawals) with consistent documentation.

Pay and Benefits

Salary: USD 47,000 - 56,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kRemote WorkPaid LeaveEquity

Key Requirements

•Bachelor's degree.
•Strong organizational and caseload management skills, including clear documentation and proactive prioritization.
•Ability to build relationships and navigate emotionally sensitive conversations with professionalism and clarity.
•Proven ability to manage a high volume of outreach and follow-up.
•In-office attendance three days per week (Tuesday–Thursday) is required; remote work is available Monday and Friday.

Education:Bachelor's

Skills:Empathic communicationOrganizationDocumentationRelationship buildingResilienceProactive follow-upTime managementProblem-solvingPrioritization

Eligibility

Visa:H-1BTN

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Campus

Campus is an accredited, online two‑year college offering live classes and certificate programs taught by professors from leading universities, combining a technology platform with coaching and transfer pathways to prepare students for careers or further study.

Industry: Higher Education

Company Size: Small (11 to 50 employees)

Growth: Growth Stage Startup

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Glassdoor: 4.3

Website LinkedIn Glassdoor

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Campus

2 weeks ago

Student Success Coach

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Atlanta

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage a caseload of 50–75 students throughout their Campus journey.
•Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable.
•Coach students through personal, academic, and motivational challenges while maintaining empathy and clear expectations.
•Break down goals into actionable next steps and support time management and coursework progress.
•Track progress using dashboards and complete forms (e.g., deferrals, withdrawals) with consistent documentation.

Pay and Benefits

Salary: USD 47,000 - 56,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kRemote WorkPaid LeaveEquity

Key Requirements

•Bachelor's degree.
•Strong organizational and caseload management skills, including clear documentation and proactive prioritization.
•Ability to build relationships and navigate emotionally sensitive conversations with professionalism and clarity.
•Proven ability to manage a high volume of outreach and follow-up.
•In-office attendance three days per week (Tuesday–Thursday) is required; remote work is available Monday and Friday.

Education:Bachelor's

Skills:Empathic communicationOrganizationDocumentationRelationship buildingResilienceProactive follow-upTime managementProblem-solvingPrioritization

Eligibility

Visa:H-1BTN

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Campus

Industry: Higher Education

Company Size: Small (11 to 50 employees)

Growth: Growth Stage Startup

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Glassdoor: 4.3

Website LinkedIn Glassdoor