Northern Trust

1 day ago

Senior Lead Observability - Dynatrace

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Own enterprise observability engineering across Dynatrace and Microsoft SCOM, and integrate monitoring into ServiceNow ITOM & Event Management. Configure end-to-end monitoring for infrastructure, applications, services, databases, and cloud/hybrid environments; tune alerts and dashboards to reduce noise; and improve event correlation for faster incident response. Build automation using Python, PowerShell, REST APIs, and CI/CD pipelines, and collaborate with platform, application, operations, and support teams to onboard new services and close monitoring gaps.

Location: Pune, Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Implement, maintain, and continuously improve enterprise observability capabilities across Dynatrace, SCOM, ServiceNow ITOM & Event Management, and related monitoring tools.
•Configure monitoring for infrastructure, applications, services, databases, middleware, cloud, and hybrid environments to ensure end-to-end visibility and operational stability.
•Develop and optimize alerts and dashboards (thresholds, synthetic checks, anomaly detection, service-level views) and drive alert hygiene to reduce false positives and duplicate noise.
•Integrate and enhance monitoring and events into ServiceNow Event Management, ensuring enrichment, correlation, deduplication, and effective routing for incident response.
•Build automation scripts and reusable solutions (Python, PowerShell, REST APIs, YAML/JSON, CI/CD) and support observability-as-code practices; troubleshoot monitoring gaps and integration failures.

Key Requirements

•12+ years of overall IT experience with hands-on observability, monitoring, event management, infrastructure operations, application support, or platform engineering.
•Strong practical experience with Dynatrace (OneAgent, dashboards, alerts, management zones, synthetic monitoring, service flow, problem detection, tagging, Davis AI).
•Hands-on experience with Microsoft SCOM, including alert configuration, management packs, agent monitoring, rule tuning, infrastructure monitoring, and troubleshooting.
•Strong working knowledge of ServiceNow Event Management / ITOM (event ingestion, event rules, alert correlation, deduplication, enrichment, and incident integration).
•Strong scripting/automation experience using Python, PowerShell, and REST APIs, plus experience with CI/CD and configuration/observability-as-code practices.

Skills:Analytical thinkingTroubleshootingCollaborationIndependent work

Certifications:Dynatrace AssociateDynatrace ProfessionalServiceNow ITOM / Event ManagementITIL FoundationMicrosoft SCOM certificationMicrosoft Azure certificationAWS certification

Tech Stack:DynatraceOneAgentMicrosoft SCOMServiceNow ITOMServiceNow Event ManagementPythonPowerShellREST APIsYAMLJSONCI/CDAzureAWSVMwareWindowsLinuxOpenTelemetrySplunkElasticAzure Monitor

Company Brief

Northern Trust

Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn

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Northern Trust

1 day ago

Senior Lead Observability - Dynatrace

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Pune, Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Implement, maintain, and continuously improve enterprise observability capabilities across Dynatrace, SCOM, ServiceNow ITOM & Event Management, and related monitoring tools.
•Configure monitoring for infrastructure, applications, services, databases, middleware, cloud, and hybrid environments to ensure end-to-end visibility and operational stability.
•Develop and optimize alerts and dashboards (thresholds, synthetic checks, anomaly detection, service-level views) and drive alert hygiene to reduce false positives and duplicate noise.
•Integrate and enhance monitoring and events into ServiceNow Event Management, ensuring enrichment, correlation, deduplication, and effective routing for incident response.
•Build automation scripts and reusable solutions (Python, PowerShell, REST APIs, YAML/JSON, CI/CD) and support observability-as-code practices; troubleshoot monitoring gaps and integration failures.

Key Requirements

•12+ years of overall IT experience with hands-on observability, monitoring, event management, infrastructure operations, application support, or platform engineering.
•Strong practical experience with Dynatrace (OneAgent, dashboards, alerts, management zones, synthetic monitoring, service flow, problem detection, tagging, Davis AI).
•Hands-on experience with Microsoft SCOM, including alert configuration, management packs, agent monitoring, rule tuning, infrastructure monitoring, and troubleshooting.
•Strong working knowledge of ServiceNow Event Management / ITOM (event ingestion, event rules, alert correlation, deduplication, enrichment, and incident integration).
•Strong scripting/automation experience using Python, PowerShell, and REST APIs, plus experience with CI/CD and configuration/observability-as-code practices.

Skills:Analytical thinkingTroubleshootingCollaborationIndependent work

Certifications:Dynatrace AssociateDynatrace ProfessionalServiceNow ITOM / Event ManagementITIL FoundationMicrosoft SCOM certificationMicrosoft Azure certificationAWS certification

Tech Stack:DynatraceOneAgentMicrosoft SCOMServiceNow ITOMServiceNow Event ManagementPythonPowerShellREST APIsYAMLJSONCI/CDAzureAWSVMwareWindowsLinuxOpenTelemetrySplunkElasticAzure Monitor

Company Brief

Northern Trust

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn