Assistant Manager, Stores - Newport Beach

RealReal
United States
Workplace: OnsiteFull timeUSD 65,581.1 - 74,949.6 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Strategic thinking","Team leadership","Teamwork","Communication","Analytical thinking","Problem-solving","Multitasking","Prioritization"]

Collaborate with the Store Manager to lead Customer Experience Specialists and deliver best-in-class client experiences on the sales floor. Drive supply and demand goals using service, clienteling, and partnership with Valuation Managers, while maintaining operational efficiency. Recruit, train, and develop the team on product knowledge and sales techniques, foster an inclusive environment through DEI training, and step in when the Store Manager is not on site to ensure strong performance and brand loyalty.

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FursaFursa
RealReal
RealReal
3 days ago

Assistant Manager, Stores - Newport Beach

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Collaborate with the Store Manager to lead Customer Experience Specialists and deliver best-in-class client experiences on the sales floor. Drive supply and demand goals using service, clienteling, and partnership with Valuation Managers, while maintaining operational efficiency. Recruit, train, and develop the team on product knowledge and sales techniques, foster an inclusive environment through DEI training, and step in when the Store Manager is not on site to ensure strong performance and brand loyalty.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Collaborate with the Store Manager to uphold store values and drive team performance.
  • •Lead day-to-day support for Customer Experience Specialists and foster a positive, inclusive environment.
  • •Train and develop specialists on product knowledge, sales techniques, consignor education, and customer service skills.
  • •Lead by example on the sales floor and build brand loyalty through exceptional customer experiences.
  • •Lead the store team when the Store Manager is not on site and flex between roles as needed.

Pay and Benefits

Salary: USD 65,581.1 - 74,949.6 annually
Perks:Health InsuranceDentalVision401kPaid LeaveEquityFlexible TimeParental Leave

Key Requirements

  • •1+ years of experience in store management, preferably in the luxury or fashion industry.
  • •Experience with a commissioned sales or retail organization and/or operationally intensive businesses.
  • •Ability to run employee touch-bases and performance reviews to support training and development.
  • •Confidence in strategically managing a sales floor, including scheduling, zoning, and coaching.
  • •Strong customer service orientation and clienteling/sales skills, with analytical and troubleshooting abilities.
Experience:1+ yearsLuxury fashionFashion retailCommissioned salesRetail operationsSustainabilityCircular economyClientelingConsignment
Skills:Strategic thinkingTeam leadershipTeamworkCommunicationAnalytical thinkingProblem-solvingMultitaskingPrioritization
Tech Stack:MS ExcelGoogle SheetsGoogle SuiteApple hardware

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor