Principal, Policy Development

Go Fund Me
San Francisco
Workplace: RemoteFull timeUSD 133,000 - 199,000 annuallyFunction: Government Affairs & Public PolicyExperience: 8+ yearsSkills: ["Clear communication","Bias toward execution","Policy writing","Stakeholder collaboration","Policy calibration","Data-driven iteration"]

Own and evolve Trust & Safety policy for GoFundMe, covering fraud and identity risk, content moderation, campaign integrity, prohibited fundraising, and platform abuse. Draft and revise enforceable policies, set clear terms and thresholds for consistent reviewer and automated decisions, resolve contradictions across the policy corpus, and operationalize policy via calibration, appeals, and ML/automation partners. Lead policy lifecycle end to end and drive executive-ready proposals.

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FursaFursa
Go Fund Me
Go Fund Me
4 hours ago

Principal, Policy Development

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Last checked: 4 hours agoStatus: Live

Job Summary

Own and evolve Trust & Safety policy for GoFundMe, covering fraud and identity risk, content moderation, campaign integrity, prohibited fundraising, and platform abuse. Draft and revise enforceable policies, set clear terms and thresholds for consistent reviewer and automated decisions, resolve contradictions across the policy corpus, and operationalize policy via calibration, appeals, and ML/automation partners. Lead policy lifecycle end to end and drive executive-ready proposals.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Government Affairs & Public Policy
Seniority: Sr. Manager level

Key Responsibilities

  • •Draft and revise enforceable Trust & Safety policies across fraud and identity risk, content moderation, campaign integrity, prohibited fundraising, and platform abuse.
  • •Identify policy gaps or failures using enforcement and appeal data, disagreement signals, and the external landscape, then propose the right fix.
  • •Define clear terms, thresholds, and decision criteria for consistent reviewer and automated system application.
  • •Map violation types to consequences across content, account, and payments-level actions (e.g., content removal, fund holds, disbursement restrictions, account actions).
  • •Own policy architecture and lifecycle end to end, including contradiction resolution, calibration with operations, and appeal/automation operationalization.

Pay and Benefits

Salary: USD 133,000 - 199,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kLife InsuranceParental LeaveFlexible Time-off

Key Requirements

  • •8+ years of policy experience with substantial ownership in fraud, identity, or transactional risk.
  • •Authored or substantially revised policies implemented at scale, managing the lifecycle from problem identification through post-launch monitoring.
  • •Operationalized policy by calibrating its application across teams; wrote enforcement guidelines, reviewer training materials, and escalation criteria.
  • •Translate policy into consistent reviewer application and user-understandable terms that hold up under challenge.
  • •Translate tradeoffs for Legal and Comms, Product, and Operations in language appropriate to each audience.
Experience:8+ yearsPolicy developmentFraud riskIdentity riskTransactional riskContent moderationPlatform abuseCrowdfundingDonations
Skills:Clear communicationBias toward executionPolicy writingStakeholder collaborationPolicy calibrationData-driven iteration
Tech Stack:MLAutomationDetection requirements

Company Brief

Go Fund Me
Operates an online crowdfunding platform that enables individuals and organizations to raise money for personal causes, medical expenses, charities, and community projects through donations from the public.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: San Diego, United States
Founded: 2010
WebsiteLinkedIn