Venue Usher (VB Amphitheater)

Live Nation Entertainment
Virginia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Judgment","Diplomacy"]

Help create a safe, clean, and welcoming guest experience at the VB Amphitheater by greeting patrons, scanning tickets, answering questions, and directing guests before, during, and after shows. You’ll assist with seat locations and special accommodations, resolve guest issues, verify tickets/passes, and support venue safety and emergency guidance. You may also assist with kiosks, restricted-area credential checks, and recycling efforts.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Venue Usher (VB Amphitheater)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Help create a safe, clean, and welcoming guest experience at the VB Amphitheater by greeting patrons, scanning tickets, answering questions, and directing guests before, during, and after shows. You’ll assist with seat locations and special accommodations, resolve guest issues, verify tickets/passes, and support venue safety and emergency guidance. You may also assist with kiosks, restricted-area credential checks, and recycling efforts.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Greet guests, scan tickets upon entry, and assist with locating seats and seat accommodations.
  • •Answer guest questions, provide directions inside or outside the venue, and ensure guests are enjoying the show.
  • •Help maintain venue safety, cleanliness, and presentability before and during events.
  • •Resolve guest complaints or problems and guide guests to exits or provide emergency instructions.
  • •Examine tickets/passes for authenticity and may verify staff credentials or assist at informational kiosks/displays.

Key Requirements

  • •High School Diploma or equivalent preferred.
  • •At least 1+ year in a guest service role preferred.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Acute sense of judgment, tact and diplomacy.
  • •Ability to constantly walk, climb stairs, and occasionally sit, lift, and carry 25 lbs+.
Experience:1+ yearsGuest serviceHospitality
Education:High School
Skills:CommunicationInterpersonal skillsJudgmentDiplomacy

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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