Analyst – Transaction Monitoring Operations

Fiserv
India
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceExperience: 3-5 yearsEducation: bachelorsSkills: ["Attention to detail","Documentation discipline","Communication","Ability to manage high-volume queues","Ability to follow procedures"]

Support Transaction Monitoring Operations by reviewing transactions, alerts, and exceptions flagged under defined rules, thresholds, and SOPs. Assess basic risk indicators and process deviations, make approved operational decisions, and escalate suspicious or unresolved items through escalation paths. Document decisions and audit trails in workflow tools while maintaining case accuracy and quality in a high-volume, roster-based environment across scheduled coverage hours.

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Fiserv
Fiserv
1 month ago

Analyst – Transaction Monitoring Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Closed

Job Summary

Support Transaction Monitoring Operations by reviewing transactions, alerts, and exceptions flagged under defined rules, thresholds, and SOPs. Assess basic risk indicators and process deviations, make approved operational decisions, and escalate suspicious or unresolved items through escalation paths. Document decisions and audit trails in workflow tools while maintaining case accuracy and quality in a high-volume, roster-based environment across scheduled coverage hours.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Review transactions, alerts, and exceptions flagged for transaction monitoring using defined rules, thresholds, and standard operating procedures.
  • •Assess transactions and alerts for basic risk indicators, unusual activity, and process deviations within approved review guidelines.
  • •Make defined operational decisions on transaction monitoring cases and exception handling according to approved procedures and escalation paths.
  • •Escalate suspicious, unusual, or unresolved transactions, alerts, or exceptions to the appropriate team lead, manager, or escalation queue.
  • •Document review outcomes and maintain accurate case records, evidence, and audit trails in workflow tools, trackers, or internal systems.

Key Requirements

  • •Bachelor’s degree in Commerce, Business, Finance, Economics, or a related field.
  • •3–5 years of relevant experience in transaction monitoring, fraud operations, risk operations, payments operations, banking operations, or financial services operations.
  • •Ability to follow SOPs, review checklists, alert handling procedures, exception handling logic, and escalation guidelines accurately.
  • •Strong attention to detail and documentation discipline while managing high-volume case queues.
  • •Good written and verbal English communication skills, with willingness to work roster-based hours (7:30 AM IST to 4:00 PM IST) and mandatory weekly weekend coverage.
Experience:3-5 yearsFintechPaymentsFraud operationsRisk operationsBankingFinancial services
Education:Bachelor's in Commerce, Business, Finance, Economics, or related field
Skills:Attention to detailDocumentation disciplineCommunicationAbility to manage high-volume queuesAbility to follow procedures
Languages:English

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn