Customer Service Representative

K+S
Dubai
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-3 yearsEducation: bachelorsSkills: ["Organizational skills","Attention to detail","Communication skills"]

Support international fertilizer trading activities by coordinating export documentation, invoicing/ERP transactions, order execution, and shipment follow-up. Manage customer communication and provide operational support across trade finance workflows, including Letters of Credit administration and CAD processing. Collaborate with suppliers, logistics providers, banks, and internal teams, and contribute to month-end reporting, process improvement, and documentation compliance in a fast-paced, global environment.

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FursaFursa
K+S
K+S
2 days ago

Customer Service Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support international fertilizer trading activities by coordinating export documentation, invoicing/ERP transactions, order execution, and shipment follow-up. Manage customer communication and provide operational support across trade finance workflows, including Letters of Credit administration and CAD processing. Collaborate with suppliers, logistics providers, banks, and internal teams, and contribute to month-end reporting, process improvement, and documentation compliance in a fast-paced, global environment.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Process invoicing and ERP transactions for trade operations.
  • •Manage export documentation and order execution with shipment monitoring.
  • •Communicate with customers to support day-to-day service needs.
  • •Administer trade finance activities including Letters of Credit and CAD-related processes.
  • •Coordinate with suppliers, logistics providers, banks, and internal departments, including month-end reporting and process improvements.

Key Requirements

  • •Bachelor's degree in Business Administration, Supply Chain, Logistics, Finance, or a related field.
  • •1-3 years of experience in customer service, logistics, shipping, documentation, or international trade.
  • •Experience with export documentation and Incoterms is advantageous.
  • •Knowledge of trade finance instruments such as Letters of Credit and CAD is a plus.
  • •Strong organizational skills, attention to detail, and excellent English communication.
Experience:1-3 yearsLogisticsShippingInternational trade
Education:Bachelor's
Skills:Organizational skillsAttention to detailCommunication skills
Languages:English
Tech Stack:ERP systemsMicrosoft Office

Company Brief

K+S
K+S is a German producer of potash and salt products used in agriculture, industry, food, and de-icing. The company operates mining and processing sites, supplying essential raw materials to customers worldwide.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kassel, Germany
Founded: 1889
WebsiteLinkedIn