3 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Support customers throughout the used-vehicle buying, selling, and service journey as a Customer Specialist in Training. Deliver customer-first guidance across sales, appraisals, test drives, and financing applications while completing accurate vehicle condition assessments and quality cosmetic inspections. Manage inventory check-in and daily scanning, handle transaction paperwork and payments, and coordinate service appointments by reviewing repair order invoices for billing accuracy.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Handle transaction paperwork, audit documents, manage payments, and coordinate service appointments with repair order invoice review.

Pay and Benefits

Salary: USD 20.6 - 30.9 hourly

Perks:Paid LeavePaid Holidays

Key Requirements

•Strong communication skills to represent CarMax and its products.
•High School Diploma or equivalent, and a valid driver’s license.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationTeamworkAttention to detailIntegrityTime management

Licenses:Valid driver's license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

3 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Handle transaction paperwork, audit documents, manage payments, and coordinate service appointments with repair order invoice review.

Pay and Benefits

Salary: USD 20.6 - 30.9 hourly

Perks:Paid LeavePaid Holidays

Key Requirements

•Strong communication skills to represent CarMax and its products.
•High School Diploma or equivalent, and a valid driver’s license.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationTeamworkAttention to detailIntegrityTime management

Licenses:Valid driver's license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website