Customer Experience Banker (Hill Rd. - Flint, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales process","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and recommending suitable deposit products and services. Provide accurate transaction processing and daily balancing while delivering exemplary customer service. Use a disciplined sales process, follow-up, outbound calling, and referrals to grow accounts, and educate customers on deposit offerings while partnering across the bank to deepen relationships.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker (Hill Rd. - Flint, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and recommending suitable deposit products and services. Provide accurate transaction processing and daily balancing while delivering exemplary customer service. Use a disciplined sales process, follow-up, outbound calling, and referrals to grow accounts, and educate customers on deposit offerings while partnering across the bank to deepen relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and their needs.
  • •Proactively grow customer relationships using a disciplined sales process, follow-up program, outbound calling, and referrals.
  • •Refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor’s Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales processRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn