Lalamove

2 months ago

Driver Operation Associate (Onboarding)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Drive onboarding for driver partners at Lalamove in Singapore, coordinating outbound outreach, documentation verification, and frontline support. Collaborate with full-time and part-time teammates to smoothly onboard freelance drivers, manage driver accounts, and handle inquiries via Zoho, WhatsApp, and in-person visits. A fast-paced role blending operations and customer-facing responsibilities to support the growing driver network.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Transportation & Fleet Operations

Seniority: Entry level

Key Responsibilities

•Participate in a rotating schedule for weekend and Public Holiday document verification duties to support operational continuity, typically remotely
•Conduct outbound calls and follow-ups with prospective driver partners to support onboarding conversion and operational targets
•Collaborate with full-time and part-time colleagues to onboard freelance driver partner accounts efficiently and accurately
•Build and maintain positive relationships with driver partners through effective communication, guidance, and timely support
•Attend to driver partner enquiries and provide operational support via ZOHO, WhatsApp, phone calls, and walk-in interactions

Key Requirements

•Diploma in Business or related field; fresh graduates welcome to apply
•Strong communication and interpersonal skills with confidence in handling outbound calls and driver interactions
•Comfortable working in a fast-paced, target-driven operational environment
•Customer-oriented, proactive, and able to manage multiple tasks effectively
•Proficient in Microsoft Office applications (Word, Excel, Outlook) and comfortable learning new systems and tools

Education:

Skills:CommunicationCustomer serviceProblem-solvingMultitaskingInterpersonal skills

Languages:English

Tech Stack:ZohoWhatsAppMicrosoft Office

Company Brief

Lalamove

On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.

Industry: Last Mile Delivery

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Hong Kong, Hong Kong

Founded: 2013

Website LinkedIn

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Lalamove

2 months ago

Driver Operation Associate (Onboarding)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Transportation & Fleet Operations

Seniority: Entry level

Key Responsibilities

•Participate in a rotating schedule for weekend and Public Holiday document verification duties to support operational continuity, typically remotely
•Conduct outbound calls and follow-ups with prospective driver partners to support onboarding conversion and operational targets
•Collaborate with full-time and part-time colleagues to onboard freelance driver partner accounts efficiently and accurately
•Build and maintain positive relationships with driver partners through effective communication, guidance, and timely support
•Attend to driver partner enquiries and provide operational support via ZOHO, WhatsApp, phone calls, and walk-in interactions

Key Requirements

•Diploma in Business or related field; fresh graduates welcome to apply
•Strong communication and interpersonal skills with confidence in handling outbound calls and driver interactions
•Comfortable working in a fast-paced, target-driven operational environment
•Customer-oriented, proactive, and able to manage multiple tasks effectively
•Proficient in Microsoft Office applications (Word, Excel, Outlook) and comfortable learning new systems and tools

Education:

Skills:CommunicationCustomer serviceProblem-solvingMultitaskingInterpersonal skills

Languages:English

Tech Stack:ZohoWhatsAppMicrosoft Office

Company Brief

Lalamove

Industry: Last Mile Delivery

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Hong Kong, Hong Kong

Founded: 2013

Website LinkedIn