Associate Account Manager (Paris)

Fresha
Paris
Workplace: OnsiteFull timeEUR 60,000 - 65,000Function: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Relationship building","Analytical thinking","Client focus","Autonomy"]

Own a portfolio of Fresha partners in Paris, helping drive revenue growth and monetization by supporting product adoption and identifying upsell and cross-sell opportunities. Serve as the primary commercial point of contact, advise partners on the best Fresha solutions, track KPIs and performance trends, and collaborate with internal teams (including Product) to continuously improve outcomes. Build durable partner relationships through regular exchanges, including video calls.

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FursaFursa
Fresha
Fresha
2 days ago

Associate Account Manager (Paris)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 9 months ago

Job Summary

Own a portfolio of Fresha partners in Paris, helping drive revenue growth and monetization by supporting product adoption and identifying upsell and cross-sell opportunities. Serve as the primary commercial point of contact, advise partners on the best Fresha solutions, track KPIs and performance trends, and collaborate with internal teams (including Product) to continuously improve outcomes. Build durable partner relationships through regular exchanges, including video calls.
Location: Paris
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Drive commercial and revenue growth goals for your partner portfolio by actively supporting adoption and value creation of the Fresha platform.
  • •Present, explain, and promote Fresha solutions to encourage adoption and ensure partners get full platform value.
  • •Identify upsell and cross-sell opportunities within the portfolio and propose tailored solutions.
  • •Manage the partner journey as the preferred commercial point of contact, providing guidance and support throughout the process.
  • •Track KPIs, analyze portfolio performance, and take actions to achieve and exceed growth and monetization objectives.

Pay and Benefits

Salary: EUR 60,000 - 65,000
Perks:Meal VouchersHealth Insurance

Key Requirements

  • •3+ years in account management, customer success, business development, or sales with a track record of hitting targets.
  • •Strong business orientation: ability to identify and convert upsell, cross-sell, and growth opportunities.
  • •Comfort working with KPIs and commercial data while managing portfolio performance.
  • •Client-first approach: listening, advising, and building long-term relationships.
  • •Excellent communication in French and professional English, with strong presentation skills.
Experience:3+ years
Skills:CommunicationRelationship buildingAnalytical thinkingClient focusAutonomy
Languages:FrenchEnglish

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn