Customer Service Representative

Serve as the primary point of contact for walk-ins, phone orders, and will-call service at a landscape products sales center. Greet customers, listen to their needs, recommend product solutions, and upsell complementary items to help business owners succeed. Prepare sales orders, assist with selecting/loading merchandise, make follow-up calls, and resolve complaints professionally. Maintain a clean, well-stocked sales center and support receiving, shipping, and warehouse duties.