Regional Retail Manager (South Region) (London, GB)

Sephora
London
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Leadership","Communication","Influencing","Customer focus","Strategic thinking"]

Lead the regional retail operation across the South region by building and developing Sephora’s brand and culture in stores, owning people, standards, customer experience and financial performance, and driving KPIs. Coach store leaders, translate retail plans into action, and ensure best-in-class customer experience while delivering sales targets across the area.

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Sephora
Sephora
2 months ago

Regional Retail Manager (South Region) (London, GB)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead the regional retail operation across the South region by building and developing Sephora’s brand and culture in stores, owning people, standards, customer experience and financial performance, and driving KPIs. Coach store leaders, translate retail plans into action, and ensure best-in-class customer experience while delivering sales targets across the area.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Lead the people, standards, customer experience and operational performance of stores across the South region.
  • •Coach and develop store leaders and teams to translate retail plans into tangible actions that drive targets.
  • •Build, develop and implement store and area plans to maximise sales and KPI performance.
  • •Deliver all sales and KPI targets through performance monitoring, opportunity identification and action planning.
  • •Oversee retail operations and standards, including back-of-house organisation, stock management, H&S compliance, merchandising and product launches.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceLife AssurancePrivate PensionEmployee Discount

Key Requirements

  • •Proven experience leading fast-paced, high-turnover stores (£10M+ in revenue) with strong commercial results.
  • •Strong experience in customer experience leadership within retail environments.
  • •Solid knowledge of sales, service and commercial KPIs, including conversion and average basket.
  • •Comprehensive beauty industry knowledge with up-to-date awareness of trends and products; ability to translate strategy into action.
  • •Confident use of Microsoft Office (PowerPoint and Excel) and strong communication skills; ability to influence and build trust with store and head office teams.
Experience:RetailBeauty
Skills:LeadershipCommunicationInfluencingCustomer focusStrategic thinking
Licenses:DrivingDriver’s license
Languages:English
Tech Stack:Microsoft OfficePowerPointExcel

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn