Sales/Revenue Operations Specialist

Informa
Penang, Georgetown
Workplace: HybridFull timeFunction: Revenue Operations (RevOps)Skills: ["Attention to detail","Organization","Analytical skills","Collaboration","Communication"]

Manage contract and data accuracy for sponsorship inventory, ensuring system-standard entries across EV2, SAP, and Salesforce. Coordinate booth holds/rents and maintain product tracking documents while supporting the sales organization with billing and invoicing quality control. Reconcile data discrepancies via audits, reduce credit-note needs through validated invoicing, and serve as the sales liaison across operations and customer success teams.

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FursaFursa
Informa
Informa
23 hours ago

Sales/Revenue Operations Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Manage contract and data accuracy for sponsorship inventory, ensuring system-standard entries across EV2, SAP, and Salesforce. Coordinate booth holds/rents and maintain product tracking documents while supporting the sales organization with billing and invoicing quality control. Reconcile data discrepancies via audits, reduce credit-note needs through validated invoicing, and serve as the sales liaison across operations and customer success teams.
Location: Penang, Georgetown
Workplace: Hybrid
Employment Type: Full time · 7 months
Job Function: Revenue Operations (RevOps)
Seniority: Entry level

Key Responsibilities

  • •Manage contracts and ensure data accuracy through the contract process, including reconciliation across business systems.
  • •Maintain sponsorship product inventory tracking documents, including booth holds/rents via Floorplan.live and internal product delivery tracking.
  • •Ensure invoices are issued based on validated data, perform billing/invoicing quality control, and minimize credit notes.
  • •Monitor and respond to internal and sales organization requests related to contracts, client matters, and delivery preparation.
  • •Serve as the main point of contact for sales on billing and invoicing matters and coordinate with support teams.

Pay and Benefits

Perks:Remote WorkPaid LeavePrivate Medical

Key Requirements

  • •Demonstrable experience in a quality control environment focused on accuracy of data, delivery, reporting, and reconciliation of sold programs.
  • •Strong organizational and analytical abilities with absolute attention to detail while balancing multiple projects.
  • •Focus on timely, accurate billing delivery and meeting deadlines.
  • •Ability to coordinate across Sales, Informa Engage, Operations, and Customer Success, communicating solutions to peers and management.
  • •Salesforce experience and Excel proficiency are preferred.
Experience:Revenue operationsSales operationsBillingData reconciliationEvents
Skills:Attention to detailOrganizationAnalytical skillsCollaborationCommunication
Languages:English
Tech Stack:SalesforceExcelFloorplan.liveEV2SAP

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn