Universal Banker Birmingham, Alabama

FB Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Relationship-building"]

The Universal Banker provides service excellence and sells bank products by identifying customer needs and guiding them through banking solutions. Responsible for transaction processing, answering inquiries, and supporting teller operations while building relationships with local businesses and consumers to meet branch targets. Follows bank procedures, compliance, and security policies, with reliable attendance and cross-functional support as needed.

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FB Financial
FB Financial
10 months ago

Universal Banker Birmingham, Alabama

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

The Universal Banker provides service excellence and sells bank products by identifying customer needs and guiding them through banking solutions. Responsible for transaction processing, answering inquiries, and supporting teller operations while building relationships with local businesses and consumers to meet branch targets. Follows bank procedures, compliance, and security policies, with reliable attendance and cross-functional support as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Identify customer needs and provide appropriate guidance and perspective when recommending and explaining bank products and services, using established guidelines, brand model and service standards; make referrals to the appropriate Bank partners as customer needs dictate.
  • •Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic and advanced customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate.
  • •Support Financial Center Manager operations performing Teller or Teller Manager and Financial Service Representative duties as needed.
  • •Build relationships with community businesses and consumer clients, achieving personal and branch targets and goals for new accounts and teller operations.
  • •Model consistent, distinctive service to all customers when delivering the FirstBank service experience.

Key Requirements

  • •High school diploma or the equivalent required.
  • •Minimum of one year, with specific bank experience preferred.
  • •Notary preferred
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:CommunicationCustomer serviceRelationship-building
Certifications:Notary

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website