Edenred

2 months ago

Gerente de Operações

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Operations leadership role overseeing the Punto Brazil business line, including Logistics, Backoffice and Customer Service. Focused on operational excellence, KPI/SLAs, cost efficiency, supplier contracts, digitalization, automation, and AI-driven improvements. You’ll lead tool integrations via Web Services and APIs, manage a high-performance team, and collaborate across regions (Brazil, Mexico) to deliver value and high quality service.

Location: Belém

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Ensure operational excellence by monitoring KPIs and SLAs, with focus on improving NPS and CSAT
•Lead the deployment of tools and integrations via Web Services and APIs
•Review, negotiate and manage supplier contracts to ensure SLAs, compliance and optimization
•Maintain productive throughput with high availability and reliability
•Drive innovation through tools and solutions that add value to the business

Key Requirements

•Graduation completed (Bachelor's degree)
•MBA or postgraduate degree desirable
•Proficient English for business conversations
•Experience leading teams with interfaces to operations management systems, quality, backoffice, contracts and logistics

Experience:LogisticsOperations

Education:Bachelor's

Skills:LeadershipCommunicationNegotiationProblem-solvingTeam management

Languages:PortugueseEnglish

Tech Stack:APIsWeb Services

Company Brief

Edenred

Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2010

Website LinkedIn

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Edenred

2 months ago

Gerente de Operações

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Belém

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Ensure operational excellence by monitoring KPIs and SLAs, with focus on improving NPS and CSAT
•Lead the deployment of tools and integrations via Web Services and APIs
•Review, negotiate and manage supplier contracts to ensure SLAs, compliance and optimization
•Maintain productive throughput with high availability and reliability
•Drive innovation through tools and solutions that add value to the business

Key Requirements

•Graduation completed (Bachelor's degree)
•MBA or postgraduate degree desirable
•Proficient English for business conversations
•Experience leading teams with interfaces to operations management systems, quality, backoffice, contracts and logistics

Experience:LogisticsOperations

Education:Bachelor's

Skills:LeadershipCommunicationNegotiationProblem-solvingTeam management

Languages:PortugueseEnglish

Tech Stack:APIsWeb Services

Company Brief

Edenred

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2010

Website LinkedIn