Sr Field Service Supervisor

Honeywell
Ottawa
Workplace: HybridFull timeUSD 115,000 - 130,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Customer satisfaction","Collaboration","Continuous improvement","Operational excellence"]

Lead and coordinate the field service team to deliver timely, effective service to customers. Supervise and support field service technicians, plan and assign work, and monitor service KPIs, productivity, backlog, and SLA performance. Provide technical guidance for complex issues, drive continuous improvement initiatives, and build strong customer relationships. You’ll report to the Sr Field Service Manager and work out of the Ottawa, Ontario location.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Honeywell
Honeywell
1 month ago

Sr Field Service Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead and coordinate the field service team to deliver timely, effective service to customers. Supervise and support field service technicians, plan and assign work, and monitor service KPIs, productivity, backlog, and SLA performance. Provide technical guidance for complex issues, drive continuous improvement initiatives, and build strong customer relationships. You’ll report to the Sr Field Service Manager and work out of the Ottawa, Ontario location.
Location: Ottawa
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Supervise and support field service technicians (up to 20 direct reports) to achieve operational and customer service objectives.
  • •Plan and assign work to optimize resource utilization and meet service and project commitments.
  • •Monitor service KPIs, productivity, backlog, and SLA performance.
  • •Provide technical guidance and support for complex customer issues.
  • •Drive continuous improvement and ensure compliance with safety, quality, and regulatory requirements.
Travel: Medium travel

Pay and Benefits

Salary: USD 115,000 - 130,000 annually

Key Requirements

  • •Post-secondary education in engineering, business, or a related field.
  • •5+ years of experience in Mechanical, Building Automation, HVAC, Security or Fire industry.
  • •2+ years of experience leading field service, maintenance, or technical service teams, including service operations, scheduling, and workforce management.
  • •Ability to obtain Secret Level Clearance with the Government of Canada.
  • •Valid G Driver’s license required and travel up to 25% in the National Capital Region.
Experience:5+ yearsMechanicalBuilding AutomationHVACSecurityFire
Education:Bachelor's
Skills:LeadershipCustomer satisfactionCollaborationContinuous improvementOperational excellence
Licenses:G Driver’s license

Eligibility

Security Clearance:Secret

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor