External Claims Adjuster

Crawford & Company
Australia
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Problem-solving","Communication","Stakeholder management","Report-writing","Decision-making","Empathy","Customer focus","Professionalism"]

Manage a portfolio of commercial and domestic property claims from notification to settlement. Conduct inspections, investigate loss causes, assess damages, review coverage, and recommend settlements. Coordinate trades and service providers, maintain accurate claim documentation, and manage reserves and costs while preparing clear reports. Deliver timely, compliant, customer-focused outcomes with autonomy and support from an experienced regional team across the Orange region.

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Crawford & Company
Crawford & Company
11 hours ago

External Claims Adjuster

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Manage a portfolio of commercial and domestic property claims from notification to settlement. Conduct inspections, investigate loss causes, assess damages, review coverage, and recommend settlements. Coordinate trades and service providers, maintain accurate claim documentation, and manage reserves and costs while preparing clear reports. Deliver timely, compliant, customer-focused outcomes with autonomy and support from an experienced regional team across the Orange region.
Location: Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Manage property claims from notification through to settlement
  • •Inspect damage, investigate causes, and assess losses
  • •Review coverage and make settlement recommendations
  • •Coordinate trades, specialists, and service providers
  • •Manage reserves, costs, and claim documentation; prepare reports and maintain records

Pay and Benefits

Perks:Annual BonusCar AllowancePaid LeaveCompany Phone

Key Requirements

  • •Experience in loss adjusting and claims management, with property, construction, building, or trades knowledge
  • •Strong communication, stakeholder management, and report-writing skills
  • •Ability to manage competing priorities and make sound decisions
  • •Customer-focused approach with empathy and professionalism
  • •Current driver’s licence and Australian/New Zealand work rights, with willingness to complete a police check
Experience:InsuranceClaims managementPropertyConstruction
Skills:Problem-solvingCommunicationStakeholder managementReport-writingDecision-makingEmpathyCustomer focusProfessionalism
Licenses:Driver’s licenceAustralian/New Zealand work rights
Certifications:CILAANZIIF

Company Brief

Crawford & Company
Global provider of claims management, outsourcing, and risk services to insurers, brokers, and corporations, offering loss adjusting, managed repair, and specialty claims solutions across property, casualty, and workers' compensation.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Atlanta, United States
Founded: 1941
WebsiteLinkedIn