Commercial Real Estate Account Manager

KeyCorp
United States
Workplace: HybridFull timeUSD 57,000 - 87,000 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Analytical skills"]

Manage and service a commercial real estate loan portfolio to ensure compliance with servicing agreements, loan documents, policies, and laws. Monitor performance, delinquencies, reserves, taxes, and insurance; process loan payments and reserve disbursements; and calculate yield maintenance and handle payoffs. Conduct intensive servicing for non-performing or watchlist loans, analyze property performance, and support borrower inquiries and special projects.

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FursaFursa
KeyCorp
KeyCorp
2 days ago

Commercial Real Estate Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage and service a commercial real estate loan portfolio to ensure compliance with servicing agreements, loan documents, policies, and laws. Monitor performance, delinquencies, reserves, taxes, and insurance; process loan payments and reserve disbursements; and calculate yield maintenance and handle payoffs. Conduct intensive servicing for non-performing or watchlist loans, analyze property performance, and support borrower inquiries and special projects.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Monitor the assigned commercial real estate portfolio to ensure compliance with contractual servicing agreements and related requirements.
  • •Perform intensive loan servicing for loans not meeting performance standards and for loans returning to performing status after default or workout.
  • •Generate income by collecting late charges and transaction fees; monitor and collect delinquencies.
  • •Review and process reserve disbursements, insurance certificates, and the payment of taxes and insurance per loan documents.
  • •Calculate yield maintenance, process payoffs, and maintain loan and collateral data in the loan servicing system and RECWeb.

Pay and Benefits

Salary: USD 57,000 - 87,000 annually

Key Requirements

  • •Four-year college degree or experience commensurate with position grade.
  • •Excellent verbal and written communication skills.
  • •Strong analytical skills.
  • •Efficient use of Microsoft Word, Excel, and Outlook.
  • •Experience in commercial mortgage loan servicing and/or underwriting.
Education:Bachelor's
Skills:CommunicationAnalytical skills
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft OutlookRECWebMcCracken/Strategy

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
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Glassdoor: 3.6
WebsiteLinkedIn