Operations Strategy Associate

Clipboard Health
San Francisco
Workplace: RemoteFull timeUSD 60,000 - 90,000 annuallyFunction: Business OperationsSkills: ["Curiosity","Adaptability","Problem-solving","Tenacity","Learning"]

Own high-impact, fast-paced initiatives across Operations at a remote-first healthcare staffing marketplace. You’ll solve a variety of problems—redesigning payment conversion processes, vetting and onboarding new vendors (including AI-agent driven efforts), building predictive analytics to catch bad payers, and improving front-line workflows. Work within customer and operational workflows, sometimes managing teams of agents, to directly improve outcomes for both customers and patients.

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Clipboard Health
Clipboard Health
3 months ago

Operations Strategy Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own high-impact, fast-paced initiatives across Operations at a remote-first healthcare staffing marketplace. You’ll solve a variety of problems—redesigning payment conversion processes, vetting and onboarding new vendors (including AI-agent driven efforts), building predictive analytics to catch bad payers, and improving front-line workflows. Work within customer and operational workflows, sometimes managing teams of agents, to directly improve outcomes for both customers and patients.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Drive high-impact Operations initiatives that directly affect customers, product, and business.
  • •Redesign workflows (e.g., payment conversion processes) to improve speed and efficiency.
  • •Research, vet, and onboard vendors and support customer-facing efforts using AI agents.
  • •Build internal predictive analytics to identify bad payers earlier with high accuracy.
  • •Work directly in operational workflows, including handling customer interactions, resolving issues, and improving front-line processes.

Pay and Benefits

Salary: USD 60,000 - 90,000 annually

Key Requirements

  • •Insatiable curiosity with ability to spot non-obvious clues and patterns and get to root causes.
  • •Resourceful and adaptable problem-solver who can test, investigate, and verify issues firsthand.
  • •Tenacity and persistence to work through uncertain and unfamiliar situations and apply pressure to reach breakthroughs.
  • •Ability to learn from mistakes quickly and avoid repeating big errors, keeping momentum in feedback loops.
  • •Comfort with a generalist Operations role that can flex into different responsibilities and team needs early on.
Skills:CuriosityAdaptabilityProblem-solvingTenacityLearning
Tech Stack:AI agentsPredictive analyticsECheck

Company Brief

Clipboard Health
Clipboard Health operates an app-based marketplace that connects nurses, CNAs, and other healthcare professionals with facilities needing to fill open shifts, providing flexible work opportunities and real‑time shift matching.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Growth: Growth Stage Startup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2016
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor