Finance Operations Associate, Reconciliation

Discover Financial
New York, Richmond
Workplace: OnsiteFull timeUSD 66,700 - 83,700 annuallyFunction: Finance & AccountingExperience: 1+ yearsEducation: bachelorsSkills: ["Attention to detail","Problem-solving","Analytical mindset","Customer focus","Collaboration"]

Support day-to-day reconciliation and financial operations for Capital One Travel across Flights, Hotels, and Cars. Compare booking, servicing, payment, and settlement data; investigate discrepancies; manage exceptions and operational queues; and maintain reconciliation tracking and monthly reporting. Partner across Customer Service, Product, Engineering, Commercial, and travel providers to resolve ticketing, refunds, exchanges, and airline adjustment issues. Help triage bugs, test new automation/workflows, and improve monitoring, dashboards, and operational efficiency.

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Discover Financial
Discover Financial
1 week ago

Finance Operations Associate, Reconciliation

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Last checked: 10 hours agoStatus: Live

Job Summary

Support day-to-day reconciliation and financial operations for Capital One Travel across Flights, Hotels, and Cars. Compare booking, servicing, payment, and settlement data; investigate discrepancies; manage exceptions and operational queues; and maintain reconciliation tracking and monthly reporting. Partner across Customer Service, Product, Engineering, Commercial, and travel providers to resolve ticketing, refunds, exchanges, and airline adjustment issues. Help triage bugs, test new automation/workflows, and improve monitoring, dashboards, and operational efficiency.
Location: New York, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting

Key Responsibilities

  • •Support day-to-day financial reconciliation and exception-management workflows across Flights, Hotels, and Cars.
  • •Assist with ARC and IAR reconciliation to ensure financial accuracy, operational compliance, and reduced financial losses.
  • •Monitor operational queues, reporting, and reconciliation workflows to identify issues, discrepancies, and trends.
  • •Support manual overflow processes and operational exceptions from automated servicing and reconciliation systems.
  • •Maintain monthly operational reporting, reconciliation tracking, and process documentation; assist with investigations and bug triage across servicing and financial workflows.

Pay and Benefits

Salary: USD 66,700 - 83,700 annually

Key Requirements

  • •High School Diploma, GED or equivalent certification
  • •1+ year of experience in finance, product operations, travel operations, customer operations, or technical support
  • •3+ years experience in travel and with travel providers Sabre, Amadeus, Travelport, Aggregators, NDC, or Airline Reporting Corporation (ARC)
  • •1+ year of experience working with data, reporting, transaction processing, financial workflows, or operational investigations
  • •1+ year of experience with operational workflows, reconciliation processes, reporting, issue tracking, escalation management, and QA processes
Experience:1+ yearsTravelTravel providersAirline reportingFinancial reconciliationOperational investigations
Education:Bachelor's
Skills:Attention to detailProblem-solvingAnalytical mindsetCustomer focusCollaboration
Tech Stack:Google SuiteDashboardsAI-powered toolsAutomationMonitoring tools

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn