Studerend(3rde/4rde jaar) of Afgestudeerd - Fiscaliteit, Fiscale Economie of Accountancy.

LexisNexis Risk Solutions
Amsterdam
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Analytical","Communication","Customer focus","Listening","Problem solving"]

Seeking a part-time or student/early-career professional to serve as the first point of contact for users of fiscal software. You will help users with software usage, provide solutions to technical and functional questions, document inquiries, and collaborate with Support and Development to share knowledge, while escalating complex cases to the right teams.

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LexisNexis Risk Solutions
LexisNexis Risk Solutions
8 months ago

Studerend(3rde/4rde jaar) of Afgestudeerd - Fiscaliteit, Fiscale Economie of Accountancy.

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Last checked: 14 days agoStatus: Live

Job Summary

Seeking a part-time or student/early-career professional to serve as the first point of contact for users of fiscal software. You will help users with software usage, provide solutions to technical and functional questions, document inquiries, and collaborate with Support and Development to share knowledge, while escalating complex cases to the right teams.
Location: Amsterdam
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide help with the use of our software and online applications.
  • •Find solutions for technical and functional software questions.
  • •Register, analyze and translate customer questions into the best solution.
  • •Collaborate with Support and Development colleagues to share knowledge.
  • •Escalate complex cases to the appropriate teams.

Key Requirements

  • •A degree or coursework in accountancy, fiscal law, fiscal economics, or comparable experience.
Experience:AccountingTax software
Education:Bachelor's in Accountancy/Fiscal Economics
Skills:AnalyticalCommunicationCustomer focusListeningProblem solving
Languages:DutchEnglish

Company Brief

LexisNexis Risk Solutions
Provides data, analytics, and technology solutions to help businesses manage risk, detect fraud, comply with regulations, and make decisions across insurance, financial services, government, and commercial sectors.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Public Company
Headquarters: Alpharetta, United States
WebsiteLinkedIn