Working Student, IT (Werkstudent)

DeepL
Cologne
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskEducation: bachelorsSkills: ["Curiosity","Organised","Communication","Proactive mindset","Attention to detail"]

Support DeepL’s IT team with hands-on workplace and service operations. Prepare, configure, and track employee hardware, maintain IT asset records, and assist with onboarding and offboarding. Help users with IT requests and incidents through Jira Service Management and the Atlassian suite. Learn IT operational processes in a live environment while working with tools such as Google Workspace, Zoom, and Claude AI.

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FursaFursa
DeepL
DeepL
3 days ago

Working Student, IT (Werkstudent)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Support DeepL’s IT team with hands-on workplace and service operations. Prepare, configure, and track employee hardware, maintain IT asset records, and assist with onboarding and offboarding. Help users with IT requests and incidents through Jira Service Management and the Atlassian suite. Learn IT operational processes in a live environment while working with tools such as Google Workspace, Zoom, and Claude AI.
Location: Cologne
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Prepare, configure, cleanse, and manage IT hardware for employees.
  • •Maintain IT asset records and update internal systems when hardware changes.
  • •Assist with IT requests and incidents via Jira Service Management and the Atlassian suite.
  • •Support onboarding and offboarding by ensuring equipment is prepared and tracked correctly.
  • •Provide general administrative and ad hoc support to the IT team as required.

Pay and Benefits

Perks:Paid LeaveEquity

Key Requirements

  • •Current enrolment in a Bachelor's or Master's degree in Computer Science, Information Technology, or a related discipline.
  • •A genuine interest in IT support, workplace technology, or IT operations.
  • •Basic technical knowledge of computer hardware, operating systems, or troubleshooting.
  • •Familiarity with tools such as Google Workspace or Microsoft Office is beneficial.
  • •Good written and verbal English communication skills.
Education:Bachelor's in Computer Science or Information Technology
Skills:CuriosityOrganisedCommunicationProactive mindsetAttention to detail
Languages:English
Tech Stack:Jira Service ManagementAtlassianGoogle WorkspaceZoomClaude AIMicrosoft Office

Company Brief

DeepL
DeepL builds Language AI products (DeepL Translator, DeepL Write, APIs and enterprise solutions) that provide high-accuracy translations and writing assistance to businesses and individuals, focusing on privacy, security and enterprise deployment.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Cologne, Germany
Founded: 2017
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor