NTT

4 months ago

Systems Engineering Specialist - EPM & Endpoint

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Provide advanced operational support and implementation for endpoint and mobility environments, including MDM and endpoint management. Own L2/L3 incident and problem resolution, troubleshooting across iOS, Android, Windows, and macOS, and support MEM/MAM/MCM policies, compliance, and security configurations. Execute deployments, upgrades, and onboarding using Windows upgrade and Autopilot workflows, while following ITIL-based processes and maintaining documentation and stakeholder updates.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Support Mobile Device Management (MDM) and endpoint services using Microsoft Intune and other UEM tools.
•Manage and support devices across iOS, Android, Windows, and macOS platforms.
•Support MEM/MAM/MCM policies, device enrollment, compliance, and security configuration.
•Provide L1/L2/L3 support for endpoint and mobility services, including troubleshooting of device, application, and policy issues.
•Execute endpoint deployments, upgrades, and onboarding activities such as Windows 10/11 upgrades, Autopilot, and device lifecycle management.

Key Requirements

•7–10 years of experience in Endpoint Management and Mobile Device Management services.
•Hands-on experience with Microsoft Intune/Endpoint Manager and other UEM tools such as ManageEngine and Ivanti.
•Ability to manage and support devices across iOS, Android, Windows, and macOS.
•Basic PowerShell scripting skills for endpoint management automation tasks.
•Understanding of ITIL processes and strong communication skills.

Experience:7-10 yearsEndpoint managementMobile device managementUEM

Skills:Communication

Tech Stack:Microsoft IntuneEndpoint ManagerManageEngineIvantiWindows 10Windows 11IOSAndroidMacOSPowerShellITILMEMMAMMCMAutopilot

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT