Property Claims Specialist (Lancaster, PA, US, 17601)

Erie Insurance Group
United States
Workplace: RemoteFull timeUSD 79,191 - 126,500 annuallyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Self-development","Collaboration","Information management","Customer focus","Optimizes work processes","Accountability","Decision quality","Instills trust"]

Handle major property damage insurance claims with independent judgment—acting as a consultant to claims adjusters. Lead investigations, inspect damage, determine liability and total claim value, negotiate settlements, set and maintain reserves, and document files for closure. Coordinate catastrophe response work, provide emergency claims coverage with 24-hour availability, and train field office claims personnel while supporting compliance with applicable laws.

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Erie Insurance Group
Erie Insurance Group
1 day ago

Property Claims Specialist (Lancaster, PA, US, 17601)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Handle major property damage insurance claims with independent judgment—acting as a consultant to claims adjusters. Lead investigations, inspect damage, determine liability and total claim value, negotiate settlements, set and maintain reserves, and document files for closure. Coordinate catastrophe response work, provide emergency claims coverage with 24-hour availability, and train field office claims personnel while supporting compliance with applicable laws.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Establish immediate contact with policyholders and claimants.
  • •Conduct extensive investigations to determine causes and origins of major property claims, including interviews and property inspections.
  • •Evaluate and determine coverage, liability, and total value of claims; develop estimates and negotiate settlements; set and maintain reserves.
  • •Document claim files and submit final reports for closure.
  • •Assign and supervise property losses handled by independent adjusters and advise adjusters on claim handling; train field office claims personnel and attend industry training.
Travel: Medium travel

Pay and Benefits

Salary: USD 79,191 - 126,500 annually
Perks:Health InsurancePrescriptionDentalVisionPension401kPaid LeaveLife InsuranceLong-term DisabilityParental LeaveAdoption AssistanceVolunteer Hours

Key Requirements

  • •High School Diploma or GED and five years of claims handling experience, or a Bachelor’s degree and three years of claims handling experience (with up to two years equivalent substitution).
  • •Working knowledge of Windows software.
  • •Ability to serve on the Catastrophe Team, including travel on short notice for periods in excess of two consecutive weeks.
  • •Provide 24-hour availability for emergency claims service.
  • •Valid driver’s license and good driving record required (appropriate state-required license also required).
Experience:InsuranceProperty claimsCatastrophe response
Education:High School
Skills:Self-developmentCollaborationInformation managementCustomer focusOptimizes work processesAccountabilityDecision qualityInstills trust
Licenses:Valid driver's licenseAppropriate license as required by state
Certifications:Introduction to Claims (AIC 30)Introduction to Claims (AIC 35)
Tech Stack:Windows

Company Brief

Erie Insurance Group
Erie Insurance Group is a mutual insurance company providing auto, home, business, and life insurance products through a network of independent agents, serving customers across multiple U.S. states with a focus on local service and claims support.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Erie, United States
Founded: 1925
WebsiteLinkedIn