MFC Area Manager Kazakstan

Delivery Hero
Almaty
Full timeFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Analytical skills","Problem-solving","Communication","Leadership","Empathy"]

Lead daily operations for Glovo dark stores by managing picker teams, ensuring safe conditions, meeting productivity and production goals, and balancing labor efficiently. Drive continuous process improvements, troubleshoot operational issues, and update standard operating procedures. Coordinate order/material workflows to dispatch on time, train and audit employees on SOPs, and partner with cross-functional teams to implement initiatives.

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FursaFursa
Delivery Hero
Delivery Hero
4 days ago

MFC Area Manager Kazakstan

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Last checked: 21 hours agoStatus: Live

Job Summary

Lead daily operations for Glovo dark stores by managing picker teams, ensuring safe conditions, meeting productivity and production goals, and balancing labor efficiently. Drive continuous process improvements, troubleshoot operational issues, and update standard operating procedures. Coordinate order/material workflows to dispatch on time, train and audit employees on SOPs, and partner with cross-functional teams to implement initiatives.
Location: Almaty
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure a safe work environment for the team
  • •Review work forecasts and set productivity requirements to meet daily building objectives
  • •Own at least one dark store, including labor balancing and meeting production goals
  • •Motivate, coach, and provide continuous feedback on pickers’ performance; allocate labor and direct duties
  • •Coordinate workflows for timely dispatch, train/audit employees on SOPs, and escalate systemic issues to management

Key Requirements

  • •3+ years of operations experience managing multidisciplinary teams in a retail, distribution, or logistics environment
  • •Strong analytical skills with the ability to problem-solve and prioritize with little guidance
  • •Excellent written and verbal communication across all organization levels
  • •Ability to use computer and wireless technology
  • •Fluent in the local language and English; empathetic, inclusive, and curious attitude
Experience:3+ yearsOperationsRetailDistributionLogistics
Skills:Analytical skillsProblem-solvingCommunicationLeadershipEmpathy
Languages:English
Tech Stack:Computer technologyWireless technologyEquipmentSoftware

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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