Smartwyre - Margin Growth for Agribusiness

3 weeks ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Work with Smartwyre customers to resolve issues and help them become effective “super-users” of the B2B SaaS platform. Drive engagement growth by translating customer needs into clear value from the software, support renewals using business acumen, and apply strategic thinking to uncover new value opportunities. Use customer advocacy to continuously feed feedback to Product, Engineering, and Professional Services teams.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Assess customer needs and work with internal teams to deliver a positive customer experience.
•Drive continued engagement growth by helping customers use the software to drive value.
•Use strategic thinking to identify new ways customers can create value from the software.
•Use business acumen to identify growth opportunities and deliver strong customer renewals.
•Provide continuous feedback to Product, Engineering, and Professional Services based on customer questions and issues.

Pay and Benefits

Perks:Health Insurance401kShort TermLong TermPaid Leave

Key Requirements

•3-5+ years of experience in a customer-facing software business, preferably in software, agriculture, manufacturing, or distribution industries.
•Ability to relate to customers and help them use software to drive change and improve business results.
•Strong track record building alignment and relationships with business users in large and small enterprises.
•Excellent oral and written communication and presentation skills.
•Ability to prioritize and manage time effectively to focus on the highest-impact tasks.

Experience:3+ yearsSoftwareAgricultureManufacturingDistribution

Skills:Customer advocacyCommunicationPresentationRelationship buildingPrioritization

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Smartwyre - Margin Growth for Agribusiness

Provides margin-growth solutions for agribusinesses, offering pricing, margin management and analytics to optimize product margins, commercial decision-making, and profitability across farm inputs and agricultural supply chains.

Industry: AgriTech

Website

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Smartwyre - Margin Growth for Agribusiness

3 weeks ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Assess customer needs and work with internal teams to deliver a positive customer experience.
•Drive continued engagement growth by helping customers use the software to drive value.
•Use strategic thinking to identify new ways customers can create value from the software.
•Use business acumen to identify growth opportunities and deliver strong customer renewals.
•Provide continuous feedback to Product, Engineering, and Professional Services based on customer questions and issues.

Pay and Benefits

Perks:Health Insurance401kShort TermLong TermPaid Leave

Key Requirements

•3-5+ years of experience in a customer-facing software business, preferably in software, agriculture, manufacturing, or distribution industries.
•Ability to relate to customers and help them use software to drive change and improve business results.
•Strong track record building alignment and relationships with business users in large and small enterprises.
•Excellent oral and written communication and presentation skills.
•Ability to prioritize and manage time effectively to focus on the highest-impact tasks.

Experience:3+ yearsSoftwareAgricultureManufacturingDistribution

Skills:Customer advocacyCommunicationPresentationRelationship buildingPrioritization

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Smartwyre - Margin Growth for Agribusiness

Industry: AgriTech

Website