Associate Renewal Specialist

HackerOne
Pune
Workplace: OnsiteFull timeINR 1,344,000 - 1,512,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Negotiation","Communication","Organizational skills","Customer support","Detail oriented"]

Manage renewals for customer accounts and support retention goals by aligning renewal strategies with broader account objectives. Partner with Customer Account Executives, Customer Success Managers, and stakeholders to meet quarterly and annual retention quotas and metrics. Provide quoting and Salesforce administration support for Sales teams, maintain forecasts, and grow expertise in security, vulnerability management, and bug bounty programs using Salesforce.com, Slack, and Google Apps.

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HackerOne
HackerOne
1 day ago

Associate Renewal Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Manage renewals for customer accounts and support retention goals by aligning renewal strategies with broader account objectives. Partner with Customer Account Executives, Customer Success Managers, and stakeholders to meet quarterly and annual retention quotas and metrics. Provide quoting and Salesforce administration support for Sales teams, maintain forecasts, and grow expertise in security, vulnerability management, and bug bounty programs using Salesforce.com, Slack, and Google Apps.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage the renewal process for customer accounts and support retention outcomes.
  • •Collaborate with Customer Account Executives, Customer Success Managers, and partners to align renewal strategies with account objectives.
  • •Work toward meeting and exceeding quarterly and annual retention quotas and related metrics.
  • •Provide quoting support and day-to-day Salesforce administration for Sales teams.
  • •Maintain accurate monthly and quarterly sales forecasts and track customer experience in Salesforce.

Pay and Benefits

Salary: INR 1,344,000 - 1,512,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceLife InsuranceDisability InsuranceEquityRetirementPaid HolidaysPaid LeaveParental LeaveEmployee Assistance

Key Requirements

  • •2+ years of experience in software or web technologies renewal sales, preferably with exposure to technical audiences (internet security market and/or SaaS).
  • •Proficiency with Salesforce.com and CPQ.
  • •Demonstrated ability to thrive in a fast-paced, high-velocity environment.
  • •Strong written and verbal communication skills, with detail-oriented organization.
  • •Ability to articulate new technologies and align their value propositions with customer needs.
Experience:2+ yearsSaaSInternet securityWeb technologies
Skills:NegotiationCommunicationOrganizational skillsCustomer supportDetail oriented
Tech Stack:Salesforce.comSalesforceCPQSlackGoogle Apps

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

HackerOne
Provides a platform for coordinated vulnerability disclosure, bug bounty programs, and continuous threat exposure management by connecting organizations with a global community of security researchers to find and remediate software, cloud, and AI vulnerabilities.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2012
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor